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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 254809 Views
  • 2 replies
  • 2 kudos

Resolved! Caller Line Identification

I have been moved from Virgin Mobile to O2. Generally happy, but both my phones will not display incoming numbers - just being shown as unknown number. Is this a known problem and how can it be fixed? Thanks.

Pongo42 by • Level 1: Joiner
  • 742 Views
  • 3 replies
  • 0 kudos

Resolved! Samsung Pro 2 ear buds offer

When I took my contract out, there was an offer for Samsung Pro ear buds for 1p and was told I would receive a code 14 days after phone purchase. I still have not received my code and was wondering when it will arrive? Thanks

TD0TMAN by • Level 1: Joiner
  • 474 Views
  • 1 replies
  • 0 kudos

Complaint

Was told 5 days to resolve a complaint and it’s now been over three weeks more great service from o2.

KP123 by • Level 1: Joiner
  • 364 Views
  • 1 replies
  • 0 kudos

Resolved! Billing issues

Dear Sir/Madam I have some financial problems I am bankruptcy position at moment if you make payment settle I can make small amount to finished my bill ASAP time can't access anything need to access or arrange payment plant to pay bill if you want I ...

Gpzcu by • Level 1: Joiner
  • 439 Views
  • 1 replies
  • 0 kudos

O2 Sim in Pay monthly Phone

HiI have a Galaxy S21 on O2 Monthly, which currently is not being used. This phone used to be the old company phone that was supplied to me and we have had upgrades to s23. My question is, I have my personal O2 Pay Monthly SIM that I would like to us...

TOMSCOTT by • Level 1: Joiner
  • 1644 Views
  • 10 replies
  • 0 kudos

Resolved! contract

Looking for a new contract

Vid by • Level 1: Joiner
  • 492 Views
  • 2 replies
  • 0 kudos

Extras

Hi...I can't access my 02 Extra & I can't get through to customer service for over a week now!!? Anyone else having issues? Getting fed up now!

Jay75 by • Level 1: Joiner
  • 506 Views
  • 1 replies
  • 0 kudos

Resolved! Auto top up

We have a sim in electric gates so a caller can contact an occupant. We ant to arrange an automatic top up but the system wants to send a code to the mobile. Hoe can we set up an auto top up without this code?

Townsend by • Level 1: Joiner
  • 1545 Views
  • 7 replies
  • 0 kudos

Payment

Why are you chasing payment. I paid yesterday by card

Pete18 by • Level 1: Joiner
  • 500 Views
  • 2 replies
  • 0 kudos

Resolved! Upgrade

Ive got switch up on my monthly plan, is it possible to preorder the new Google pixel so I can claim the offer of free watch?

Dazpfc by • Level 1: Joiner
  • 648 Views
  • 2 replies
  • 0 kudos
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