Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

IS THIS A PORTING ISSUE? MISSING VITAL CALLS AND TEXTS ON OUR TWO OLD EE NUMBERS ACROSS TO O2

Sorry to bother anyone, however my small business is losing vital jobs to keep us going in these tough ol' times - Ive literally only found out after 3 weeks that i'm missing a lot of calls, but yet getting SOME calls and SOME texts. I was wondering ...

Resolved! 4g

I’ve had a pop up saying my 4g has been taken off

Resolved! i paid for sim plan 5 days ago but still not recieve any data on my sim and nit g

i paid for sim plan 5 days ago but still not recieve any data on my sim even not get refund yet

Resolved! Has anyone switched handset with switch up?

Wondering if anyone has switched up yet? Does it involve a new hard credit check each time you switch handset/contract ? On the 13 PM and thinking about going to the 14 PM

Resolved! Need some information about Switch Up

So I added this to my account as I have just got a new contract. I wanted the benefit of choosing a new phone when I please. However, the golden question here is, will O2 conduct a credit check when you go to the O2 store and choose a new phone/contr...

credit check failure

Hi community, I am a potential client and I have recenty applied for a pay monthly phone+sim. It was a 12 months deal for approx 110 £/month. The credit check failed without any obvious reason. I have a full score on Experian (999/999) and my salary ...

Resolved! iPhone 14 Pro Max - upgrade delivery delays and the customer service shambles...

I have been with O2 for many many years. When a new iPhone is released, I now accept the chaos relating to deliveries as standard. This time around I decided to wait a little longer before upgrading to avoid it. I placed an order on Saturday afternoo...

Resolved! partial payment for device

I wish to make an extra payment for my device

Resolved! Pay my device plan

I am wanting to pay my device plan off using the credit I have left on my account then pay the extra. Tried to phone multiple times

Resolved! Can I change to sim only

Can I change to sim only

O2

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