Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Phone puchase and new contract i did NOT make

Today ihad a phone call from 02. They offered to reduce my monthly charge at NO COST TO ME and for being a LOYAL customer. Next thing i know, ihv purchased a £1700 iphone , and acquired a new contract! Absolutely nothing was discussed, let alone agre...

Resolved! Tariff

Hi Chris, can someone ring me about my tariff. I'm overpaying. Thanks.

Spain

Last week in Spain, I tried to make a call. I received a voice response that the 'number was not registered '. What?

Resolved! First payment charge

Hi o2, I have just been moved over from Virgin to o2. I've had my last direct debit from Virgin for period 24 May 2023 to 25 June 2023 invoice of £14.40. I have also had direct debit from o2 for £10.47 date issue 25 June until 25 June and notificatio...

Resolved! Being over charged

Im consistantly being over charged and its not because im using more data, theyve just changed the paymemt i make monthly without telling me. Ive tried to contact mutiple times and have had no reply. Has anyone else had this problem its infuriating

Resolved! Upgrade

I received a call from o2 for an early upgrade (25/7) I’ve received all my contract info via email etc, does it take longer for a phone to be dispatched from a call ??? online the phone is delivered the next

Resolved! Paying my bill

My bill is overdue. Can i pay this tomorrow 28th july without my phone been cut off

Resolved! Can’t pay my bill

I’m trying to pay my bill but I can’t access my o2

Resolved! Ordering a phone with O2, then seen better SIM deal on USwitch for Airtime

Good afternoon, I've just ordered a iPhone 14 with an airtime package on a 36 month contract. The total cost was about £52 a month with the airtime package being about £30 of that! I've now seen that I can get a similar SIM only deal with USwitch (di...

Resolved! Call me

Can you call me I'm trying to pay my bill and can't call you [Removed]

O2

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