Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 455819 Views
  • 2 replies
  • 2 kudos

At end of contract what will new monthly bill total be?

Hi all.My mobile contract is up in Feb.I got a 2yr deal via Virgin and since then the cost has gone up and up to a ridiculous amount.I don't want to spend anymore time with O2 and I've found much better deals elsewhere.My question is really two fold:...

Gazo76 by Level 1: Joiner
  • 1688 Views
  • 6 replies
  • 0 kudos

Overdue payment on credit file two months after payment was made

Hello,I was wondering if anyone could offer some helpful input on this. So I recently closed my account with O2, and I understand that there was a 10 pound final bill to settle. Unfortunately, after I missed the payment date for one day, I was not ab...

Resolved! Overdue bill

Hi how can I pay an overdue bill please 

Vicky9 by Level 1: Joiner
  • 1026 Views
  • 3 replies
  • 0 kudos

adding wifi calling to my account

Phone No. xxxxxxxxxxxxx trying to add WiFi calling, when attempting to switch it on - i phone, I get message to contact O2 [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

xxxxxx1 by Level 1: Joiner
  • 593 Views
  • 1 replies
  • 0 kudos

My 02 Login

Hi. Just tried to login to my 02 on my phone. It seems to think I'm a new user and it says it may take 48 hours before I can log in. I've used the app many times 9ver the last 4-5 years on different phones though

Resolved! bill included extra package

My current bill includes an Audible extra package for £7.99, although I cancelled the auto-enrolment. Please adjust the bill or process the necessary refund to my account as soon as possible. Aydin

aydn by Level 1: Joiner
  • 663 Views
  • 1 replies
  • 0 kudos

Resolved! Blue light card

Hi there, I was wondering is someone knows how to apply your blue light code to your airtime plan to get 25% off. I was told just to do it on the app and put in the code bit I can't seem to find the bit to go on to.