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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 234971 Views
  • 2 replies
  • 2 kudos

Resolved! SIM not provisioned

I lost my SIM new one was posted. Put it in says sim not provisioned I cannot make calls or texts

Lex4life by • Level 1: Joiner
  • 445 Views
  • 1 replies
  • 0 kudos

Remove spend cap

Hi,could I remove my spending cap from my account please. many thanks,Alex

AlexBevan by • Level 1: Joiner
  • 422 Views
  • 2 replies
  • 0 kudos

Resolved! o2 recycle

sorry if this is in the wrong section. Really not having a good time with o2 at current. had issues with missing orders but thats by the by and sorted finally. Now i went in store and upgraded my phone, and recycled my old phone. how long does it tak...

Resolved! not happy

i want to speak to a customer services person please. I am not happy with my tariff

Kora1 by • Level 1: Joiner
  • 461 Views
  • 3 replies
  • 0 kudos

incorrect address and sim card xxxxxxxxxxxxxx

hi, You are swapping me from Virgin. 2 issues - one you have an old address for me. xxxxxxxxxxxxxxxxxxx and you say you have sent a SIM card. I thought with the swap it was being done remotely...So please send card to my new address xxxxxxxxxxxxxxxxx...

SuzyLou1 by • Level 1: Joiner
  • 2389 Views
  • 2 replies
  • 0 kudos

Delivery address

Hello! I want to buy an iPhone 15 Pro with a monthly plan. But when I want to add my home address for the Contract Information, it can’t find it. It’s (REMOVED) And I am not able to proceed with my order. Could you help me in this situation? Thank yo...

Recover account

Please help me recover my account

Sula by • Level 1: Joiner
  • 540 Views
  • 1 replies
  • 0 kudos

Phone barred

I have 2 contract phones. I lost one at the weekend and put a bar on the sun and device so there was no fraudulent transactions. I found the phone 2 hours later and called customer services to have the bar removed on the sim and the device. This has ...

gdmaid by • Level 1: Joiner
  • 534 Views
  • 2 replies
  • 0 kudos

Resolved! Wifi calling

Trying to turn on Wi-Fi calling and get this messageTo allow Wi-Fi calling on this account contact o2

Dexbid by • Level 1: Joiner
  • 290 Views
  • 1 replies
  • 0 kudos
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