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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 278622 Views
  • 2 replies
  • 2 kudos

SIM Only Tariff

Earlier this year, I came across to O2 from Virgin mobile on a monthly contract [10gb]. I have been told the price will remain the same until April 2024 when I don't know what the new cost will be. Looking on the O2 website, I cannot see anything tha...

Need to stop extra charges pleass

I have received a bill with extra charges in 2 of my mobiles.. how can I stop immediately this to happen again please?

Arucas by • Level 1: Joiner
  • 325 Views
  • 1 replies
  • 0 kudos

refund

how do I process a refund 

Dmeek39 by • Level 1: Joiner
  • 263 Views
  • 1 replies
  • 0 kudos

Bill

Hi I am trying to understand if my discount for working for lancashire county council has been applied? My bills seem very high and varied.

Walker23 by • Level 1: Joiner
  • 491 Views
  • 2 replies
  • 0 kudos

Resolved! imei number

i require imei number please 

Callum_17 by • Level 1: Joiner
  • 403 Views
  • 1 replies
  • 0 kudos

final bill

How do i access my final bill when o2 say i have no products available.

ian1558 by • Level 1: Joiner
  • 311 Views
  • 1 replies
  • 0 kudos

Tarriff

I believe my phone is now out of contract. Why are you still charging me full tarriff. Surely yo should have reduced my charge to sim only.

Move to pay and go from pay monthly

I wanted to swap from contract to pay and go. On the chat informed me that my old sim card wil be working till new sim card arrived. It should happen 23rd Nov. O2 sent me new sim card 26th Nov and 27th my old sim stopped working without new sim card ...

Iwona4 by • Level 1: Joiner
  • 424 Views
  • 2 replies
  • 0 kudos

O2 not cancelling contract

I moved abroad earlier this year and contacted O2 to cancel my contract in September. They cancelled it and sent me my final bill. A month later they reinstated my contract, took money from my account and have now sent me yet another bill because I c...

LK23 by • Level 1: Joiner
  • 787 Views
  • 3 replies
  • 0 kudos
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