Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Number porting taking excessively long

I submitted a form online to have my existing (from previous supplier) number ported to my O2 account on 17th September. The form indicated that it would take approx. 2 business days to complete the port. After a week, the port had not been completed...

Resolved! Incorrect Charges for Calls received abroad

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Resolved! I want to setup my direct debit again

Hello i'm looking to setup my direct debit again but i do not want to fill out a form through online which i can't edit but is there a easier way to get it setup etc?

Resolved! Carly Roberts

I have lose my siim

Tarriff?

Why have I had a text saying that my Airtime Plan is £24.16 (not an amount I have ever paid) but when I log on to try to change it, it says £17.06. It makes no sense and it's too complicated.

Resolved! ending contracts

i wish to leave o2 my contract has expired

Resolved! Payment

Can I make a bank transfer to pay bill? What is their bank details? Cheers

Resolved! Where do I find my account number?

I'm looking to amend my security details and can't see my account anywhere on the app. Does anybody know where it is? Thanks

Resolved! Could I upgrade my phone early please

Hi could I upgrade my phone early with the plan I took out please

Resolved! Outstanding bill

HiI have recently seen a default on an old o2 phone account for an outstanding amount of £9.00 could you please clarify if this is correct and if so tell me where it is from and how to clear the debt. I believed that when I left o2 everything was pai...

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