Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
Hello I would like to upgrade my phone to a iPhone 14 plus with O2 however on My O2 it only gives me the monthly price of £53 but if I go to the uswitch website I can get a deal for £47 per month I want to stay with O2 and keep my number but I want t...
Hi, have O2 Volt sim travelling to NZ and USA in the New Year and think I need some help with APN settings. When in USA last year couldn’t get any reception or useful support. Current APN has idata.o2.co.uk . Seen some advice to change to mobile.o2.c...
Why can't I login in my02?
So my contract renewal date is the 29th. So is that the contract end date (i.e. the last day that I can use my tarriff) or is that the day my contract will switch to a roll over contract? Also, I want to switch my provide when my current contract end...
Hello I was a customer on the (REMOVED) line.My service had been terrible, it took over a month for my sim to be activated and couldnt leave on time for me to cancel within the 14 day cool off period. after many conversations with O2 they had told me...
Hi there,How can I keep my old number (from other service provider) when I get a new contract with O2?Appreciate your help
Can I have my 14 year olds phone blocked by O2 as punishment for bad behaviour? It’s still in contract and up for renewal in June next year. I know I’d have to carry on paying the contract which is fine. I just don’t want to lie and say it’s been sto...
hi all they’re the above messages I’ve had, I’ve tried web chat and phone chat, and I’m going round in circles- at one point CS online sent me an eSIM pack for the watch, which is 100% not right. Essentially trying to get me a second line on my iPho...
What is considered custom plan?
I was contacted by someone called Maya Smith, Working ID ms4007 yestereday. She offered a reduced tariff (from £10 per month to £6) I accepted it. But I received an Iphone 15 Max Natural today, which I have not ordered, and I notice that I was charge...
