Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
Hi all. My device plan/fixed term is due to be paid off in March. My final bill will be on the 7th and my final direct debit payment will be on the 21st. I don't want my airtime plan to rollover once the phone has been paid off, so could someone plea...
I have received a notification that I have a bill of £10.64 outstanding which you were not able to recover via my bank direct debit. I have checked with the bank and it appears that the DD was mistakenly deleted.The DD has now been reinstated and you...
My old number was supposed to be ported today, but my phone still shows the temporary number, please help
I'm trying to swap my number from Virgin to O2. My Virgin SIM hasn't been used for a while and I think the SIM has been deactivated. To do the SIM swap, I think I need to get a code sent to my Virgin SIM, but can't do that if it has no service. I hav...
Hi has anyone had this boot loop thing I’m at my wits end with daughters phone please can anyone help
I ordered phone with e sim.How does it work is all set up .on entering e sim it said incompatible.although I ordered phone with e sim.should it all be set up ?
I block data while roaming accidentally
I have been having a problem since July with no fix. I upgraded my watch and received the new one. It would not connect to the original plan. Lots of back and forth and official complaints. The resolution was to set up a new plan and the other would ...
Hi there, I have received multiple texts and emails saying I have not paid my bill. My direct debit has come out of my account as usual so I am unsure why O2 think I haven't paid? Please can you advise what I should do next.
