Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 250169 Views
  • 2 replies
  • 2 kudos

bill

I have paid both my O2 bills on the 14th and have left my R B bank account

aladal by Level 1: Joiner
  • 318 Views
  • 1 replies
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Resolved! Esim

Does it usually take a long time for my eSIM to activate

Resolved! Cancelling the airtime plan after 24 months

As per the contract of my refresh account it states that the airtime and the device plans are unlinked after 24 months. This gives the option to cancel/change the airtime but continue with the device plan for the remaining months. Has anyone actually...

SnowR by Level 1: Joiner
  • 11076 Views
  • 2 replies
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Resolved! Contract term

How do I find out how long I have left on my contract. Just found out they are increasing my payment for the 3rd time in April.

Toned1968 by Level 1: Joiner
  • 548 Views
  • 1 replies
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Resolved! What a joke 02 is.....

So, 02 have sent me a phone and sim contract which I didn't order, I only phoned up to enquire, I havent signed for anything. My problem is I dont want it to effect my credit score, as there asking for £35 a month.I've now tried everything to have th...

Ben339 by Level 1: Joiner
  • 1079 Views
  • 3 replies
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Resolved! Order delivery changes

I upgraded the S24 Ultra on 28th Jan, expected delivery 2 weeks but we are now nearly hitting 3 weeks and now the order is saying 4+ weeks. Store page is saying only 2 weeks delivery. if I cancel and re-order, what are the chances I actually get my i...

baafort by Level 1: Joiner
  • 397 Views
  • 1 replies
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Resolved! Samsung Buds Pro

O2 are thiefs!!! For anyone that got the offer to get Samsung Buds 2 Pro for £1 will NEVER receive their code! O2 state after 30 days since purchase you will receive your code but i assure you, you WONT. O2 are rip offs and are luring people in to se...

Cragebo by Level 1: Joiner
  • 2035 Views
  • 13 replies
  • 1 kudos

Resolved! Change Bank Details

My wife and I have devices and the bill for both is added together then monthly DD comes out of one account (mine). This is causing problems however as her bill is always higher than mine and I have to chase her up for the extra cash. So I want the b...

Shuddahs_ by Level 1: Joiner
  • 717 Views
  • 2 replies
  • 0 kudos