Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Transfer number to a different O2 account

There are a number of posts on this topic so sorry if a duplicate, but...My son currently has a SIM only contract (although strictly it's out of contract) that was set up at my then girlfriend's house and her direct debit.I want to move this to an ac...

paying a fee

im trying to pay but the system wont let mecan you please send me the receipt again?

Where is my Sim

I ordered my sim on the 27th September 2023. I know delivery can take time but I can't use my number since it's being switched and my billing date starts from when I ordered it (I'm pretty sure?) so when exactly could I expect to receive it? It's bee...

Resolved! Vat breakdown bill

I need a vat breakdown bill on my account every month as before please

No service

just renewed contract and have had no service all day

Phone bill

I can't view my bill as my phone has been cut off

Resolved! Sim only contract

I have a monthly sim only o2 mobile phone contract which ends in two days time. If I do nothing, what happens?

Resolved! Earbud Pro 2 offer

I am still waiting for my sms code to claim my earbud pro 2 for £1.I have phoned the service support who said they have sorted it and I would recieve the code but I have not.I then tried again the the online support and they promised I would get it i...

Extra sim

Hi all, I am defo not tech savvy.Here goes. I have two O2 Sim only deals mine and my son's. I want to add my daughter to my account and get the extra 20 percent off. For the life of me I can not find out how to do this. Regards

Resolved! out of contract

Dear Sir/Madam, the records state my tariff can not be changed but I signed a 12 month contract that has expired and I shouldbe "out of contract." I did NOT expressly inform you that I wished to continue this contract. Pls amend my status and give me...

O2

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