Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Changing to sim only

Hi I'm about to change my tariff to sim only will it still be same sim and number I'm using now

Resolved! Contract comes with new number?

I have a pay as you go SIM my O2 account is under & I am setting up a contract, I want the contract to be a separate number, will it come as a different number?

Resolved! Is data montly

Is 25GB per month or for the year?

Resolved! Move number from one pay monthly to another pay monthly contract

Hi I am looking to have a number under my name which is no longer under contract over to another person's contract. I had the number under my name which my sister used. She now has her own contract and wants to keep the number. Both are o2. Contacted...

Rolling Plan not renewing

Rolling plan did not renew on 25th Jan 2024. But payment was taken from my credit card on 25th Jan 2024. Customer Service unable to help. Anyone else have similar problems? Same happened to me in November 2023 so took out a new rolling plan on 25 Nov...

Resolved! Contract

Contract when is finish

Apple watch

Can I buy a cellular Apple Watch if I hv a Samsung phone ?

Verification

Trying to get verification but won’t allow me to. Tried to start a chat through virtual assistant to get onto an agent to no avail.

Bill

Can I change my bill date to 1st of the month

Resolved! Virgin Mobile credit agreement details?

HiCan anyone advise me on how I can access my Virgin Mobile credit agreement details? I lost my credit agreement number during the changeover and now cannot find out why I am still paying for my phone. I can access my 02 account fine, but cannot see ...

O2

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