Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! question about keeping my number when switching sim cards

hi there, im not very technical, but im looking for some help.im thinking of buying a new phone, but the one i want uses micro sim cards, and my current sim card is an old (big) one. im wondering if i go in to an 02 shop and get a new micro sim card ...

Resolved! How do you conect your windows Surface tablet with the o2 dongle to the internet?

I just got an o2 dongle and it refuses to install and allow me to use it on my Windows Surface, this may be because it is windows 8. Does anyone know how to solve this so I can go online using the dongle?

Resolved! new sim card

Few days back I lost my sim card.. today I got the new one, but still not activated, I have been waiting all day, why???

Resolved! Upgrading

Hi, I was just wondering if I can pay to upgrade my contract early. I recently lost my Sony phone that wasn't insured and I got a new one and I miss my old phone. My contract ends next year, in March/April. And I know my friend is on Orange and he go...

Resolved! logging into old account

every time i try to log in to my account on line, i get bills for 2011 appear.

Resolved! No two way reception in Wolverhampton

Hi Looking for a bit of help! I'm having trouble having two way conversations from both my Blackberry or Samsung phones at home in Wolverhampton. Sometimes I can hear the caller and sometimes not and visa versa! This only seems to be a local problem ...

Resolved! Ive just checked my bill and it

It says on 15th Feb i owe £22.65 but ive still got my 250 02 to 02 mins left and 184 minutes left to anyother network.so therefore all i should owe is my monthly payment of £15.50 isnt it i dont have internet on phone well i dont use it for internet!...

my bill for January

Hi I am Nootan,I am having problems viewing my monthly bill.I feel i need to see where my £37 has been spent

Resolved! Weird number/PAC shuffle - possible?

So, I've got a contract with O2, had the same number for years. I'm now going to switch to Three, so want to take my phone number over there. Easy enough, just get a PAC and away we go. I'd actually like to keep my O2 contract running though, and hav...

Cost of using phone in Tenerife Spain

What is the current charges for using my O2 phone abroad and can I buy a temporary pay as you go sim card for my ipad. Thanks

O2

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