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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 229485 Views
  • 2 replies
  • 2 kudos

Resolved! Rolling plan

Hello am new to O2 and got a O2 SIM card I want a fixed £15 rolling plan WITHOUT the sim as I already have it how do I get the plan sim deal or just a monthly plan without having to order the sim I don’t wanna top up as I go I just want the plan and ...

texts not sending

Im asking this for my dad he was a virgin customer transferred to O2 on a pay monthly sim everything was ok to start with but the last few weeks he has been unable to text he receives my messages but when he tries to reply is keeps saying unable to d...

klc by • Level 1: Joiner
  • 642 Views
  • 4 replies
  • 0 kudos

Resolved! Changing payment details

I want to change the account from which I pay my o2 bills. how do I do this?

Steve83 by • Level 1: Joiner
  • 476 Views
  • 2 replies
  • 0 kudos

Resolved! Not recieved my 100 cashback and airbuds

I have not reieved my text or email for my 100 cashback or my buds got my new contract in November thanks

Jcx by • Level 1: Joiner
  • 347 Views
  • 1 replies
  • 0 kudos

DPD DRIVER POSS STOLE PHONE

so was supposed to have my new phone delivered today. DPD tracker said delivered, but not to my address, tracked down the address but they said the DPD driver realised it was the wrong place and took it back. They was extremely shocked when I showed ...

MrsH79 by • Level 1: Joiner
  • 508 Views
  • 1 replies
  • 0 kudos

Virgin spiralling costs..

I signed up a Volt contract in September at £25 and a month later it went to £29 due to annual increase. In reality it had been a month. This month December it's £36. No extra charges. It's an all in contract. What the hell is this, it can't be legal...

Can't use phone number

Hello. After late payment still can't use phone number. No connection. Can't call, send messages, no internet, as well other people can't call for me, do not receive messages.

Linalina by • Level 1: Joiner
  • 362 Views
  • 2 replies
  • 0 kudos

Resolved! Increase of spend cap

I would like to increase my spend cap please

Gem86 by • Level 1: Joiner
  • 346 Views
  • 1 replies
  • 0 kudos
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