Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 121880 Views
  • 27 replies
  • 5 kudos

Resolved! help

how do I add free Bolton of internet

beck111 by Level 1: Joiner
  • 81 Views
  • 1 replies
  • 0 kudos

Resolved! Recontract

I have 4 contracts and have been trying to speak with someone since 9th August

HBLB by Level 1: Joiner
  • 115 Views
  • 1 replies
  • 0 kudos

Resolved! Return

I send a return item back on the 30th September for two iPhone cases but still not received my 60 refund.

sarahD by Level 1: Joiner
  • 120 Views
  • 1 replies
  • 0 kudos

Resolved! Data issues

Hi I just received email notification saying Data has been switched off 

Trisha3 by Level 1: Joiner
  • 142 Views
  • 1 replies
  • 0 kudos

Resolved! Can’t make calls

I have a payment arrangement in place and was told several times last week everything is uptodate yet I can’t make calls or anything

Patchymoo by Level 1: Joiner
  • 113 Views
  • 1 replies
  • 0 kudos

Resolved! How do I get the buds??

HI there, last month joined o2, it says on my email receipt:Your order detailsItem(s) ordered: 3 20**Personal info** SaturdayStandardDelivery £5.99 2 Claim Samsung Buds Live £0.00 1 Samsung Galaxy A52s 5G 128GB Black O2 The buds have not arrived and ...

sge35 by Level 1: Joiner
  • 131 Views
  • 1 replies
  • 0 kudos

Resolved! unlock my s9

Hw do i unlock my samsung s9 to any netwotk

Nigel65 by Level 1: Joiner
  • 78 Views
  • 1 replies
  • 0 kudos

Resolved! Spend cap

If I have a spend cap of £10 why is my bill so high

Will2122 by Level 1: Joiner
  • 141 Views
  • 3 replies
  • 0 kudos

Resolved! 12 month plan

Hello,I was previously on a month to month contract but now I would like to do a 12 month unlimited plan with the same SIM card, is that possible?

craner by Level 1: Joiner
  • 123 Views
  • 2 replies
  • 0 kudos