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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 237831 Views
  • 2 replies
  • 2 kudos

Resolved! PAC code

Please give me a PAC code for ***** ****** [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

Emmaham78 by • Level 1: Joiner
  • 260 Views
  • 6 replies
  • 0 kudos

Resolved! Trying to pay my bill

Hi, I’m trying to pay a bill and cancel my contract on a SIM I have never used. Having never used it I don’t know the number and don’t have the SIM anymore. I’m being chased for payment, but anytime I try to ask how I can pay I’m asked for my number....

DJ2505 by • Level 1: Joiner
  • 141 Views
  • 1 replies
  • 0 kudos

Resolved! PAC code

I am switching to O2 and want to give them a PAC code so that I can keep my original number

Tory by • Level 1: Joiner
  • 157 Views
  • 1 replies
  • 0 kudos

Switched away using PAC, no final bill, no myO2 access to account and customer services lying

Honestly baffled by O2. I arrived from Virgin Mobile in May, and I used my PAC on December 27th as iD mobile had a better deal. Immediately, 28th December, my number disappeared from myO2 ... I can still log in but only see o2 wifi as the only servic...

stusalad by • Level 1: Joiner
  • 1349 Views
  • 10 replies
  • 0 kudos

Resolved! Sim only tariff

I have just changed my tariff to sim only. I received an email to say my travel zone has been removed. Under tariffs it says if I have a 100GB data plan I should retain this. My new tariff is over 100 so not sure why it has been removed?

Sarah-R by • Level 1: Joiner
  • 147 Views
  • 2 replies
  • 0 kudos

Royal Mail Potential Lost Return

Hi, Not sure if this has already been asked. I returned a contract phone to O2, using the prepaid Royal Mail label they supplied. The tracking says delivery due **Personal info** and I’ve had no update since, also no communication from O2 regarding t...

Jochan123 by • Level 1: Joiner
  • 883 Views
  • 7 replies
  • 0 kudos

Phone order

how do I complete my order now I gave cleared a credit and security check? Thanks Nick Moss

Mossnl69 by • Level 1: Joiner
  • 110 Views
  • 2 replies
  • 0 kudos
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