Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Upgrade

I’m due an upgrade would like to keep my current plan just change my phone

no call back since the 26th march 24 after a complaint was made

so, i logged a complaint on the 26th march. promised a call back and update in ten days. Nothing.called CS again and again a call back was promised within 72 hours. Nothing.The problem im complaining about is an amount of between £20-£25 has been tak...

Resolved! I cannot get into my 02 account

I cannot get into my O2 account

Resolved! contract disabled

I just received a message from o2 to tell me my contract will be disabled . This is due it seems that i have not accepted your terms of use .I have had no news to tell me this was going to happen . If this is not a scam can you tell me when my contra...

My bill

Do not suspend my services when the bills been paid

Charges

Good morning, I have been charged an extra of £4.43. I am using my phone in Romania and was told by an O2 advisor I am entitled to 25gb of data as it is in Europe. Could you please explain why I am being charged please. thanks, Nathan

Resolved! Keep receiving false debt letters

Recieved a few debt letters from a moorcroft Ltd debt collection spoken to o2 multiple times in store and on the phone who have all said I don't owe anything. Spoke to the debt collection company and apparently they also spoke to o2 and got told I do...

Resolved! When is contract ending

When is my contract ending.when am l making the last payment.

online

I have been in a car accident and the police have my mobile.I can not sign in online as I can't access my mobile for the code you send.I wish to add my Sons mobile number so that the code can be sent to his number.

Clear Vision / Symphony

Hi,My wife's phone was on O2 and had mysteriously been ported across to "Symphony Communications", and while the new provider had provided O2 access, this got cut off due to a £20 allowance being exceeded while travelling abroad previously. We had no...

O2

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