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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 233033 Views
  • 2 replies
  • 2 kudos

Resolved! Travel Bolt on

I am travelling to 9 Caribbean Islands next month. They are Barbados, Curacao, Bonaire, St Vincent, Grenada, St Lucia, St Kitts, Antigua and St Maarten. I can’t find out if I am able to use the Travel bolt on in any or all of the islands. Can anyone ...

Upgrade issues

I have attempted to upgrade my phone today using the O2 app. This was completed and I had the contract documents through. I selected a store for collection that was an hour’s drive away because that was available for collection today (it was 10am at ...

Switching number

Hi, I’ve just received my O2 sim, thank you! However, it’s asked me to put the temporary number (**********) in ahead of the number I rang switch over (**********). How do I ensure this is done? I requested a couple days ago, do I need to request aga...

Tom-Smith by • Level 1: Joiner
  • 336 Views
  • 2 replies
  • 0 kudos

Resolved! Either extremely incompetent or incredibly predatory/unethical.

I called 202 as I wanted to cancel my contract and transfer my number to PAYG. I had already paid off the device/ contract and at the moment it is just a rolling airtime plan (overpriced at that) so I thought it's time to move it to PAYG as it suits ...

KAO by • Level 1: Joiner
  • 401 Views
  • 1 replies
  • 0 kudos

Change Sim Only plan

Hi, I would like to change my Sim Only plan as I am now eligible to upgrade. I can see that you have an offer for 32GB for £8 per month, please can you switch me to this.Thank you,Jessica

Tariff

Hi my tariff charges are incorrect on my bills

Goldilox by • Level 1: Joiner
  • 228 Views
  • 1 replies
  • 0 kudos

My 02

My 02 now says no services attached to this account. There should be 2 numbers!Cannot pay bill now. Why?

PTH by • Level 1: Joiner
  • 395 Views
  • 3 replies
  • 0 kudos

Resolved! upgrade

Hi , I recently lost my phone so decided to upgrade to a new one which I ordered yesterday.I just wanted to make sure that my number will stay the same and all my contacts,apps will be transferred over.

bernieone by • Level 1: Joiner
  • 1308 Views
  • 11 replies
  • 0 kudos
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