Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Deposit repayment

Hi there,I am new to this so please bear with me I purchased my Galaxy S3 through phones 4U in January.I agreed to pay a £300 deposit for my new phone and was informed that it would be repaid to my credit card used for the initial purchase. This woul...

Resolved! 6 month early upgrade

I am at upgrade time and want to go for the following 12 month contract option: 12 months Monthlycost Phonecost Minutes Texts Data Extras £69.00£99.99Unlimited minutesUnlimited texts750MB data6 months early Under this contract can someone clarify: - ...

Resolved! trouble getting a contract

hi,would my partner be able to stand as guarantor for me,to enable me to get a contract.she is a long standing customer with o2.

Resolved! Lowering my tariff

Hi, I have been on my contract for 1 of 2 years now and don't use anywhere near my inclusive minutes and data. I am currently oon 900 minutes with the £10 1GB data bolt on, plus friends and family. I believe I can lower my tariff after one year. If I...

Downgrading / Upgrading my tarrif - PLEASE HELP!!!

Hi All I contacted customer service team a few days ago to request a change in my tarrif, I am currently on unlimited mins, texts and 1GB of data. After being with o2 for more than 3 years and have been on my current contract for a year I found that ...

Resolved! How long does it actually take to receive sims through the post?

Because it says it takes up to 3 days but I don't know if that's entirely true.

Resolved! SMS

I BELIEVE THAT THE O2 BLUEBOOK IS WHERE ALL YOUR CONTACTS ARE BACKED UP AND STORED?? IS THERE SOMEWHERE WHERE YOUR SMS ARE STORED ????

Resolved! Why am I paying so much?

I currently have the Samsung S3 on a 24month contract which ends in April 2014 and pay £42 a month for unlimited calls, unlimited texts and 1GB data. (up front cost was £90) I have just seen the Samsung S4 being offered at £37 a month for unlimited c...

Leaving the country

Hi, I am about to leave the UK in 2 weeks. I would like to know how to shut down my Broadband and Mobile phone subscription? Thank you G

Resolved! Auto Top Up - add numbers to my account

Hi allNever used this method of asking for help before so hope it goes well...I would like to add two UK mobile numbers to the auto top up system. I already have this set up for my own account and would like to add two more numbers to my account as o...

O2

Forum Posts