Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! pay monthly extras

why am i charged for unsolicited premium texts i cant stop them coming yet i just found out i am charged for them even though i delete straight away

Resolved! Just a question, text related

This may not be a big issue or anything, but basically, whenever I send a text, of course when you hit the send button, you wait for it to send and it says sending...and then once it's sent it just shows the date and time of when you had sent it. But...

Resolved! SIM Swap

I upgraded my phone the other day from the HTC WP7 to Samsung Galaxy S3. I collected my phone yesterday and I didn't realise this thing with the Micro SIM. So I went to the swapmysim site, put in my phone number, got the code, put the code in but it ...

Resolved! iphone 4S stock situation?

Have ordereed an upgrade to iphone 4S and expected to have a confirmed delivery date today but O2 say it is out of stock and cannot tell when it will be back in stock because of access to carphone warehouse systems. Anybody getting similar feedback? ...

Resolved! Text Messages occasionally failing in Nottingham NG8

I'm in Nottingham NG8 and over the last three days sending text messages has occasionally failed. Just had two fail now. Yesterday I had to try over 10 times over 30mins to get one message to send ok. I have full signal. I've checked the O2 Live stat...

Resolved! What happened to old fashioned Pay & Go

All the Pay & Go tarrifs seem to invlove you having to pay so much a month. I'm going travelling abroad and I just want to add say £10 and know that I can recieve a call if someone contacts me on my UK number. What are my options?

Resolved! Upgrading - old platinum customer

Hi,I took my iphone 4s in December last year on 18months tariff (£62+web) with 6 months early upgrade (as a platinum customer). I found today that you do not offer early upgardes for platinums any more. In your pay monthly tarrifs you still offer (sa...

Is it possible I can get a new number for an old invalid mobile sim card?

I know since I haven't used it for ages it will be deactivated but can I reactivate and use it but with a different number? I want to use it on a old mobile which only accepts 5volt sims before 2008?

Resolved! Change Tariff & Upgrade Phone

Hey, Just curious, I would like to change my tariff, but the only options for me are the raise my monthly spend, not lower it, is this right? Also, if I were to lower my monthly spend, am I still able to upgrade my handset? I received my phone before...

Resolved! Why am I getting automated phone calls about an unpaid bill when I paid yesterday?

I just got an automated phone call saying I had an unpaid bill. I don't - I paid it yesterday. And of course the system doesn't inclued an "I've already paid" choice so it keeps going round in circles.COME ON O2!FIX YOUR BILLING SYSTEM SO IT KNOWS WH...

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