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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Top-up help

say if texts run out before the set date your supposed to top up on, but your texts run out 5 days earlier could you top up and the texts will come back once youve topped up or do i have to wait?

Top up

Hi,I topped up £10 and got my free 300 texts but i used them all up before the month was over so i topped up another £10 and it hasn't given me my free 300 texts.Why is this?Thnk you very muchChloe

Voice mail

Hi how do get rid of the voice mail symbol on my phone without picking up the message and being charged.Thanks.

Why is it so difficult getting some sort of answer

All I want to do as a long-time customer is to see my bill online and link another 02 mobile to the same online account. I do not want someone constantly asking me to pass security ... Especially as I was already logged on and using a chat from myO2 ...

transfer number from PAYG to pay monthly

Hi.I've got a question. Can I transfer my old number to new tariff pay monthly?I wish take new smartphone but i wanna save my old number. This is possible??

Azzurri Upgrade Issue Grrr???

Good Morning, I wonder if anyone can help I'm presently in the last 2 months of my contract so eligible for an upgrade, am paying £27 a month for 300mins, 300 txts and 500MB data. I rung Azzurri this morning asking if I could upgrade to the new HTC O...

Topping up pay and go mobile broadband dongle

Hi, is there any other way to top up a mobile broadband dongle other than online? I want the 1GB starter kit. Already have the dongle.

Resolved! Parental Controls

Hey guys. Would like some help/advice if you can give it. I am giving my phone to my young cousin to use for a while and I would like to make sure he doesn't come across inapporpraite sites. I have called o2 customer service and used the online paren...

Web Daily Europe: check usage

Hi,I have he Web daily europe bolt on enabled, and I'm leaving to Denmark tomorrow.Is there any way to check the amount of data I've used for the day? I know I can check my iphone, but often the data usage on the iphone and the o2 system doesn't matc...

Web daily europe

I hace a simplicity 12 month pay monthly sim with a data bolton for my iPhone. I read about the web daily Europe tariff and I went ahead to opt in. However I get a txt back from 2020 stating that my tariff is it compatible with the web daly Europe ta...

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