Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Register Pay and Go SIM

Hi all, I have just got a new pay and go SIM through on O2. I want to register this sim online, but can't find where to do it. Additionally, I had a contract with o2, so have an online account. How can I link my pay and go account to my online accoun...

Resolved! Cancel online account

I have cancelled my sim and now want to cancel my online registration with O2 but cannot find anywhere on site how to do this. Can anyone help me please? Thank you

Resolved! No data connection

I upgraded my phone yesterday to an Xperia T on a pay monthly contract which includes 250mb data, but I've not been able to get a data connection. Data is enabled and traffic switched on, and O2 mobile web is selected as the access point. I've tried ...

Resolved! Re-activating Voicemail.

HiI was told that to deactivate voicemail whilst I was overseas to dial 1720, however now I am back I cannot figure out how to re-activiate it does anyone know how?Cheers Naomi

Resolved! Cannot find itemised bill

Hi, first post here. My Pay & Go balance seems much lower than I expected, as I rarely use my phone, so I tried to find my itemised bill. I read To see yours, go to My O2 and click 'View my full bill' in the 'My bill summary' section of the page. But...

BlackBerry Q10 and O2/Carphone Warehouse

Was just wondering why the Carphone Warehouse has the Q10 listed and has the contract details for O2 before O2 has them listed? I really want this phone.

Resolved! Wrong billing and inability to be able to contact O2 via email!!!help please

I have been transferred over to pay as you go with emigrating to Canada,however they have just sent me a bill which they demand as unpaid!!i cannot and haven't used my phone abroad and I still have credit on my phone from my last top up!!!however I c...

Resolved! Transferring number to o2 from Orange

This should have been completed by 1800 today, but not complete 5 hours later. Any outgoing calls and texts (from o2 phone) have new number attached, but if you ring or text the number from another number, it still goes to orange. Both phones were st...

Resolved! Early Contract Cancellation

Hello!My contact is supposed to end in november but I can not stand the thought of having to bare with the phone I'm currently using (3-4h battery life) and need a new contract.I've been reading into the topic and my wonder is, whilst I'm paying 21.5...

Resolved! Repay £1 + £0.25 Charge on Pay Go Go Go

Hi, I'd put my daughter on to Pay Go Go Go promising I'd top up £10 a month before the anniversary to get her the minutes, data and text deals. A couple of weeks ago, she received a £1 credit on the phone which I thought was odd but put it down to so...

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