Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Can i change my payment date

Need to change when my bill is due anyone know how?

Resolved! O2 told me to buy out contract under 1 month left

As above due upgrade end of month told to buy contract out a nod start did so in shop then get knocked backed now no number no telephone support over 1 hour on phone no answer and was using online support then girl cuts me off not a happy customer re...

Resolved! Contract with 2 mobiles

Hi I would appreciate help with the following situation.i have 2 contracts with 02 one for me and one for my girlfriend both in my name. A while ago she lost her mobile and i was due an upgrade so i gave her my upgrade handset. Ever since we have bee...

Resolved! lowering my contract

I pay £37 per mont on my o2 contract for unlimited text and minutes, and 1GB of data, what I'm wondering is; is there anyway I could lower the price of my contract, and lowering my allowances, as I doubt I would use 100 minutes, let alone unlimited!!...

Resolved! O2 Online Account

Hello, I have O2 Pay and Go accounts (two Sim cards) one of them is about 8 years old. The other is about 6 years old. I have had these phone numbers for quite some time. Recently I wanted to sign in to my online account belonging to one of the phone...

Resolved! Tocco Lite text transfer

I need to transfer or save text messages currently on my Tocco Lite. I have bought a Samsung Galaxy Ace 2 and will be keeping my existing number. I am also changing frm Pay as You Go to a monthly contract. Grateful for help, preferably in simple lang...

Resolved! O2 Simplicity 30 Unlimited Data... How much is unlimited?

I've been with O2 for 9 years, been on Simplicity 30 from March 2010.Used about 2gb of data a month but this month I've used 3.5gb so far.Got a text from O2 saying that I'm using too much data and I'll be cut off if don't stop.WHAT THE F....Thanks O2...

Resolved! Why upgrade?

I have a problem. I spoke to a very nice lady in retention about the option for me to fast track my upgrade. This sounds a good idea! But actually, the options available to me were no better than if I popped down to carphone warehouse and physically ...

090 numbers being billed incorrectly to your account

Hi I recently had an 0905 number on my bill costing £32. Problem is I did not call any such number also the time of the call and duration make no sense. I have addressed the issue with o2 who supposedly are looking into it , but as yet 3 weeks on the...

Resolved! Cancel

How can i find out how to cancel my contract

O2

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