Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! How long does it take for my faulty payg phone to be replaced ?

bought phone from O2 online, after 3 days it was faulty so returned, that was 10 days ago and not a word from O2. just wondering how long it should take to get replacement ?

Resolved! Can I upgrade early if my phone isn't working correctly?

Hi everyone. I'm a relatively new cutomer to O2 having joined back in September to get an iPhone 5, but I'm in a bit of a tricky situation. I'm really happy with my contract and I've had no problems with the O2 network itself, but my iPhone is starti...

Resolved! What should I do after my contract has expired?

Hello, I have I pay monthly contract for 1 year, and the contract renewal date is 3rd June 2013. Now, I don't want to sign a new contract for minimum 1 year, I want to sign a new pay monthly contract for 1 month, because I will leave the UK soon, Wha...

Resolved! EU Roaming

Hi, I'm going to Berlin tomorrow and want to be able to use the 3g on my contract phone. Mainly for checking, sending emails. I read that it costs £1.99 to do this. Is this per day? What are the download limits? Do I need to alert o2 that I'm going a...

Resolved! Changing the date of my direct debit

Does any one know how or if I can change the date that O2 take the money out of my bank as I want it to come out the same day as I get payed each month or the nearest working day after??

Resolved! Changing phone, same O2 SIM card, does all PAYG credit get transferred?

Hi guys, Have a PAYG O2 mobile/SIM from 2007 (or thereabouts) with ~£85 credit remaining. I've been using it on a regular basis & topping up £10 every 3 months or so. Thinking of getting a newer, unlocked mobile soon & using the same O2 SIM to keep t...

Resolved! Two contract phones at once

can i have 2 contract phones at same time

Resolved! SCAM PHISHING TEXT MESSAGE ALERT!!!!!!

Hi there, I got a text message earlier telling me my monthly bill payment was overdue...odd considering I know it's paid already....I was being asked for a couple of pounds more than it usually is...so...what's going on...?? Turns out it's a SCAM.......

Resolved! Downgrading my tariff

Have been with O2 pay monthly for two years and want to downgrade my tariff from £37 to £27 a month. Can I do it without signing up for another 24 month?

Resolved! Sim Card

Have tried sending text abroad ,it is not getting thro ,could it be the sim card which I have tried in three different mobiles .My sim was updated three months ago by local shop .Before this updated sim my messages were getting abroad no problem.

O2

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