Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Switch from monthly to PAYG - calls outside allowance?

I am planning to change from monthly to PAYG in May 13. At present, calls to the Isle of Man (01624/07624) are included in my tariff. They no longer will be, so my £10 per month PAYG will be for 75 mins UK calls, 500 texts and 100MB internet only. I ...

Resolved! Mobile reception

A message for the 02 team.I am not able to receive or send calls from my mobile today. The message coming us is "Emergency Calls only".Is there any problem with the 02 system at the moment?Pat F

My O2 App update

The app has just been updated : What's in this version:Thanks to your feedback we’ve given the app a complete overhaul; A shiny new design, access to multiple mobile accounts, loads faster and more responsive, increased capacity to handle lots more c...

Resolved! Ideas please - o2 coverage has disappeared and o2 can't help...

Help please! I live in an area where coverage has always been ok but not perfect - signal can suddenly go down but has til now always come right back - and has been fine for the last 9 years. Two days ago it went completely. No calls, no text, no ser...

Resolved! Sony xperia reports 'NO SIM CARD/NO SERVICE. Sim Card is in place

If phone ststes no sim card/no service, what can i do please. Sim card is in place

Resolved! Best tarrif on Pay & Go

Hi, Which tarrif would be best for pay & go? I am searching something like 300 mins, 300 text and unlimited data.

Resolved! Tariff Increase

I'm just curious as to how O2 can increase a tariff rate in the middle of a contract term. My understanding of contracts is if i sign up to a tariff i expect to pay the agreed rate per month NOT what O2 think they should charge me each month. As I am...

Resolved! is it better to go contract or pay as you go

re above and also how do you switch the blackberry curve off

Resolved! Moved Abroad - Want to Keep Old Number - Been told this is not possible

I spoke with an advisor today after being transfered 7 times, and 1.5 hours of my life gone. Does anyone understand the below?? I truly cannot believe a sim card has to be in the uk to transfer a number if it is not connected to a device. Or my Physi...

Resolved! Thinking im leaving 02 - advice sought

Hi people, After long hard deliberation I think im leaving 02. I have 2 contracts with them, but the new phones I want are much better deals with orange, cheaper contract/more minutes and data etc. So I have 2 more payments left on my 2 contracts, 21...

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