Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! No account to upgrade?

I've had various tariffs with O2 in the last five or so years and now, when I try to check when I'll be eligible for an upgrade, I receive an onscreen message saying 'you don't have any accounts to upgrade'. Really? How come I can still make calls an...

Resolved! Switching providers

I am thinking of switching to Giff Gaff when my contract ends this month. Any thoughts would be appreciated.....thanx

Resolved! Upgrade with free i-phone 4s - showing charges when meant to be free

Hi Guys, I've just this second finished speaking to someone (nathan) about upgrading my phone. He explained that although the i-phone 4s was meant to be £50 on the £32 tariff i have chosen, he will give me it for free because i have been a loyal cust...

Resolved! Switching from Orange to O2, but keeping my number. Android Phone.

The first thing I did when I received my new sim card (after activating it, topping it up etc) was fill in the form online to change my number. It's been almost a month now, and I've had no email from O2 (like they said they would) and I'm still oper...

Resolved! My o2 account

Hi, I am currently under monthly contract for both o2 mobile (over 2yrs) and broadband services but once I sign into my account I cannot view my bills and use any of the other online services (upgrade, change tarriff etc). I have sent a reminder to p...

Resolved! Unknown Roaming Calls - Non EU

Hi all... Just returned from a holiday in Dubai, and was having a quick look at what my charges were going to be from my time there. I made 1 call home and sent a couple of text messages. My data roaming was turned off and any data usage i did use wa...

o2 Text & Web ... BT openzone no longer working

I have been on Text & Web using and iPhone4 for about a year. I regularly use a BT openzone spot near work and wifi at home. T&C state it includes "unlimited UK wifi" and that and amend to my disadvantage will be notified to me... Last week the Openz...

Resolved! Bankruptcy

I have just found out I am bankrupt. What are the implications for my 24month contract with o2?

Why wont my messages send

My messages will not send,it keeps saying 'sending' i have a new sim and i keep taking it out and wiping it,i have checked the signal thing on the o2 website,but it still does it,will someone help please. reall annoying

Resolved! Just moved to contract

I had 29 anytime mins left to use before my actaul pay monthly thing starts which is tomorrow,i rang someone on giffgaff for 30 mins and it hasn't took any minutes off,please tell me i haven't been charged for that phone call?

O2

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