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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Porting my old number over to O2 from T-Mobile

Hello, I've just joined O2 and am going to be porting my old T-Mobile number over. When I phoned in with the PAC code on Friday evening, I was told that it would happen overnight on Sunday/Monday, and that I'd be good to go from Monday morning. This ...

Resolved! vat

Hi, I'm due an upgrade and was looking at getting an iphone 5. Been looking at the tariffs and am considering the £41 a month contract, so I'm just wondering does that £41 include vat?

Resolved! System failure delayed reconnection

Hi i was told FIVE days after paying my bill that i should have been reconnected within 24 hours, O2 appologied with a £2 goodwill gesture BUT I STILL HAVE NO INTERNET ABILITY AFTER 9 DAYS anyone else experienced this

Resolved! O2 Channel Islands?

Hi, i was looking through the available bolt-ons for an international package that had inclusive minutes to the channel islands/Jersey but could not find one.Is there any package or arrangement that can made through o2 that would allow for internatio...

O2 contract customers face 3.2% price hike from February

http://www.mobiletoday.co.uk/News/23540/O2_contract_customers_face_3.2_price_hike_from_February.aspx Never welcomed News I'm affraid. Just a shame it's had to happen. So no network Is amune from the price increase now

Resolved! O2 International Call Rates

Hi... Can anybody shed some light on the current O2 international calling rates on Pay Monthly? The O2 web site contradicts itself and isn't clear at all. If you look at this page, it says rates to Canada on Pay Monthly are £1.54/min (which is mental...

Resolved! Tariffs

Hi I am currently on 900mins and unlimited texts and pay £36 per month. I won't be using the phone as much but when trying to change to a lower tariff it will only let me choose a higher one.my contract ends in October this year having signed for a 2...

Resolved! Cancelled my contract but still getting billed

Beginning of december when my contract was up for renewal it was a better option to cnacel with o2 and take out a new contract with new number and new phone with...o2. i cancelled beginning of dec and was told i would receive final bill. I told the l...

Resolved! Sony Xperia Tipo Dual mobile internet problem

Hello, Several hours ago i bought a Pay & Go text and web sim card. However, when i received the automated internet settings, i could not install them. Tried several times, but with no success. Then i contacted the online support and got email with i...

inrease 3.2% in feb

HI EVERYBODY !!!!!O2 T&C IN 5.3 "YOU CAN END THIS AGREEMENT WITHOUT HAVING TO PAY THE MONTHLY SUBSCRIPTION CHARGES UP TO THE END OF ANY MINIMUM PERIOD YOU HAVE LEFT , IF WE INCREASE RPI AT THE DATE WE NOTIFY YOU OF THE APPLICABLE PRICE INCREASE "THE ...

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