Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 116014 Views
  • 24 replies
  • 5 kudos

email settings

I have a Nokia 6303 classic on O2 Pay & Go.Using the email client in the messaging section of the menu, I've been able to create settings for my O2 email account on my phone, and send and receive emails OK.But for my main email, which is a BT Yahoo a...

Anonymous by Not applicable
  • 585 Views
  • 4 replies
  • 0 kudos

Upgrade a 12 month contract

HelloI found out that I could upgrade my 12 month contract from today. I went into an O2 shop, and the assistant there said that I couldn't! I was told that 12 month cannot be upgraded. I could of course, change to an 18 month contract and then be ab...

Anonymous by Not applicable
  • 580 Views
  • 4 replies
  • 0 kudos

Switching from o2 pay & go to o2 simplicity?

Hey, not an o2 user but I'm planning on making the switch, 2 quick questions:1) I want to get on o2 simplicity but no site ever offers this with the phone I want. Is it possible to buy an o2 phone on a pay as you go deal then order the simplicity sim...

Anonymous by Not applicable
  • 1103 Views
  • 7 replies
  • 0 kudos

PAYG 999-day Expiry?

My PAYG mobile was disconnected despite having made a call less than 180 days ago and when I contacted customer services they said that there was a 999-day expiry on topups as stated in section 7.1 of the PAYG terms & conditions. But there is no ment...

Anonymous by Not applicable
  • 1407 Views
  • 6 replies
  • 0 kudos

Order on Line and it does not arrive

This is got to be the icing on the cake, I placed an order on the 8th March on line for the Nokia X6 and i requested a delivery date of the 15th March, The order was acccepted and date that i choose from the available dates was accepted and all i nee...

Anonymous by Not applicable
  • 2338 Views
  • 36 replies
  • 0 kudos

SMS from European countries

I have topped up my PAYG account, and have 300 SMS included.Are these all available if I send from Europe...France, Holland and Belgium.

Anonymous by Not applicable
  • 726 Views
  • 4 replies
  • 0 kudos

iPhone unlimited texts/MMS

Good Afternoon,I wonder if someone can shed some light on this little bit of confusion I have if possible. I have an iPhone 3gs on a non iphone tariff because I need unlimited texts/mms, and until recently iphone tariffs didn't offer unlimited texts....

Anonymous by Not applicable
  • 574 Views
  • 3 replies
  • 0 kudos

International customer Service number

I am currently in New Zealand and have been since August. Everything was fine I was using my mobile as per usual in the UK. Everything was fine I was topping up via the web etc and my phone was working fine. As of mid December my phone suddenly and i...

Anonymous by Not applicable
  • 3859 Views
  • 5 replies
  • 0 kudos