Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! finding the balance on asha 300

i am having difficulty finding the balance on my mobile.I do not have a place MY MOBILE on my phone ,and every time i try and find the balance i get a flash that my balance has gone down,does this happen when i use the photos and music.Can you help.

Resolved! How do i set up answer phone & retreive messages whilst in India.

Hi, I'm very sorry if the answer to my question is probably on this webpage somewhere but i have looked & had no luck. I am currently in Goa/India and have my o2 pay and go sim card in a Samsung SGH-F480i Tocco. I am only a light user as i spend alot...

Resolved! Deposit back

In December I bought a laptop and a phone and paid a deposit of 150 pounds, which was to be returned to me after 3 months. Marks the third month of deposit and money are deducted as a monthly fee for the phone. (I have a 24-month contract) and which ...

Resolved! monthly charges

i have recently upgraded to a new tarrif, the new tarrif cost £26.83 monthly so why am i being charged £41.65 for the first month?

Resolved! Moving abroad.

Hi, I'm a single mother. I currently live in UK but I'm planning to move abroad. I have a pay monthly contract but since few weeks I have literaly NO income at all...And won't have any until long.. It became really hard for me to live properly. I can...

Resolved! Text Bolt On

Hi, Does anyone know if O2 offer a text bolt on for Pay Monthly customers? I was told through the chat feature on here that I would need to alter my entire tariff to do it (which i could then change back at the end of the month), but I really don't n...

Resolved! Received code via text message - I did not authorise

I have received a text message with a code stated. The text said that if I did not authorise this then contact O2. Any ideas what it might be about?

Resolved! server/network issues

have been having issues with my phone since contacting an O2 guru about contract renewal/deals. new customers can get better deals than 3 year customers and i said i would not be renewing my contract when it expires. i have been unable to use all the...

Resolved! New phone number but not showing on my02

I was having nuisance calls and voicemails on my phone so changed my number. But upon looking on my02 app it was still showing old number. So went into my account to change number on 02 website and said it send a verification code to my number which ...

Resolved! customer service

Does anyone know customer services phone number please

O2

Forum Posts