Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Unexpected Bill

I get 300 minutes to any network, I've used 120 out of 300 and I've been charged £23.00 extra in calls.I have not phoned any suspicious numbers such as 0800 and I do not text/call radio and tv stations.Why have I been charged so much in calls?

Resolved! Call and Text Tarrif

Hello there all, Its Yusuf here!I was just wondering, if i get the Call and text Tarrif, then top up £10 Would that Whole £10 go from my balance?

Resolved! Disappearing account balance

I've had a simplicity payg account for some time now with no problems. I top up so I build up a little extra each month but recently the £11 odd extra I had just disappeared and O2 texted telling me to top up, my balance being 0. After long/frustrati...

Resolved! UNBLOCKING PHONE HELP?

Basically i paid my bill a little late and 02 unblocked my phone. On there end its fine activated and working and has been well over 24 hours now since unblocked. I have got a new micro sim also to see if that was the problem as suggested by my local...

Resolved! cant view my mobile bill and cant get it solved

I have my mobile and land line and broadband with O2 I can view my broadband bill but cant view my mobile bill. I have spent countless hours to O2 to try to get it resolved, from the online chat, to live telephone chat, to email. people keep saying t...

Resolved! phone not always ringing when someone calls

hi group.. does anyone else have problems sending texts and there phone not ringing when someone calls me .. the only way i know they have called is because i get a 02 text saying someone called.. i know for sure i havnt been on the phone when they c...

Resolved! how do i verify my age as i wish to join a dating site an py with my phone/

how do i verify my age as i wish to join a datesite an pay with my phone

Resolved! being charged vat on bill.

hi there, jsut received my first bill after i switched tariffs. - i switched on my billing day to ensure smooth transition and no additional charges for different periods what i dont understand is that my tariff is included vat.firstly my tariff seem...

O2 unlimited pay as you go

Just topped up last week now as well as O2 to O2 calls & text for £15 you get 100mb as well included now.

Resolved! No account to upgrade?

I've had various tariffs with O2 in the last five or so years and now, when I try to check when I'll be eligible for an upgrade, I receive an onscreen message saying 'you don't have any accounts to upgrade'. Really? How come I can still make calls an...

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