Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Can i get a replacement phone on my contract?

Ive got a samsung galaxy S2 on contract and unfortunately had an accident with it, slipped out of my pocket as i shut my car door Screen completely broken and not cheap to repair as i was silly enough not to take out insurance and still have a year l...

customer services postal address

Sorry if this is glaringly obvious somewhere else, but I've had a nightmare trying (or being ignored while trying) to cancel a 2yr contract coming to an end. Just want to give notice. I've spent 40mins tonight on-line chatting to operators who only w...

Resolved! how in the hell do you get to cancel the existing contact

all ready said it, how do you cancel if, 1, no one anwsers 202 and 2 just cancel period

Resolved! Call charges

Can someone explain why i get charged for 0845 numbers as i thought that it was a normal phone call that comes out of my minutes allowance.Tracey

Resolved! Cancelled my contract 2 months ago and they're still billing me!

Hello I hope someone can help. I phoned customer services at the end of February to cancel my contract before the due date in April. I did not want to keep my old number and did not request a pak code. I got the call 2 weeks later trying to get me to...

Resolved! Upgrade before end of contract

I want to upgrade my i-phone 4 (well not upgrade just renew as this one has had a hard life).I am able to do so in late July or pay off the remaining months and renew early.My problem is actually getting hold of someone to sort it out with. Calling v...

Deteriorating signal

For the last few years my o2 signal has been great at home, inside and out.For the last few months, it has been rubbish at best, unusable at worst. Coverage map shows it should be excellent. Have tried multiple phones and switching to GSM only. TU GO...

Resolved! declined new contract; no reason given

my phone broke and as i only had a three months of my contract left coupled with the new tariffs, it made sense to do an early upgrade. in the first store, they were out of stock of my desired phone (sony xperia T). in the second, they informed me i ...

BT employee discount

Hi, I've been an O2 customer (on a monthly Simplicity contract) and a BT employee for a number of years, but have only just found out that BT employees qualify for a discount from O2. Can somebody confirm this discount and how I can claim this, as I'...

Resolved! View my O2 Bill

Morning,How do I view my Bill?

O2

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