Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Why are O2 charging me for recieving texts that i never recieved?

Hi, recently checked my phone bill. It had a charge for 3 recieved texts from this number 88288. The 3 numbers cost me about £3.75. Whats going on? why have i been charged? and these texts have not appeared on my phone? Stu

Resolved! Problem with bill due to O2's error. Useless support.

I don't really need to type much explanitory text here. Let me just show you my support chat records and you can see all the fun and games for yourself... Welcome to O2. Someone will be with you soon.You're through to 'O2 : Aju'Aju: Hi I'm O2 : Aju. ...

Resolved! Poor 3G Coverage

Hi I've been getting really bad 3G coverage in my area since I started my contract, and find that my iPhone 4S is constantly on Edge which is just too slow and unreliable. The coverage map shows my location as just outside the "Good indoor and outdoo...

Resolved! How long does it take for an online top up to go through?

So, I'm new to o2. I received my sim today, made an account and tried to top up.Unfortunately, although it initially said that I'd topped up (online), I haven't received a confirmation email, and my phone is still credit-less. I'm tempted to try it a...

Resolved! back up Data

I have a Samsung Galaxy Wonder GT18150. I have to change my SIM. However it says I should back up contacts etc first. How do I dio this please? A step by step guide would be most helpful. Many thanks.

Resolved! r.e my account

(edited personal info) here is my mpbile number, my name is kalay booth i live at(edited personal info) , im in arreas with my account and i am supposed to be in £50 credit could i use this to make my account up to date? let me know please

Resolved! Where is my order?

I placed my order for a black 16 GB iPhone 5 on 25th Feb and received an order confirmation email but I have heard nothing since. I know my payment was accepted because the money has been taken from my bank account. What should I do now?

Unhappy with service.

o2 netwotk are charging more moneY.. i have been with o2 pay monthly contract for 23 months now. everytime getting problems with internet and minutes. if we are exceeding our minutes limit...they will not let us know or they will not intimate to us. ...

Resolved! Can not read bill

I have signed in but can not read bill

Resolved! Moving from postpaid to prepaid connection

Guys I would be away from UK for a while and wanted to move my postpaid (pay monthly) connection to a prepaid connection where I pay only for what I use. My usage will be limited therefore I want to go for the cheapest deal. What is the best option? ...

custom-community-header-logo.text

Forum Posts