Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! I have been scammed

I was scammed and O2 sent a new iPhone 15 to an address in Leicester. I am an 86 years old disabled and living in Norfolk. I have told O2 what happened but they have ignored all my emails and cut off my phone and passed my account to a debt collectio...

Resolved! Can't find esim with new phone.

I have received my new phone, but says I need qr code to swap them over...I've looked through all my emails and I can't not find one, not on my app or account either.

Resolved! Cancel contract

I wish to cancel my contract can I can do it via my o2 app

Resolved! VAT BILL

Hello, I was wondering if it was possible to have VAT Breakdown Bills for both my pay monthly accounts from January until April if possible please.

Resolved! Incorrect Default

Hi, I took out an O2 pay monthly SIM card in June last year. I had it for 3 days then cancelled due to terrible reception. I was told I had nothing to pay and the account would be closed. I then got charged a £54 leaving fee which I queried and was t...

Resolved! Paying my contract off

Hi if I pay my contract off today would I still have to pay my phone bill that’s been issued to me for paying on the 4th of June ? Thanks

Resolved! Refund

I want to request refund

Bill payment

The bill shown as of today shows an outstanding amount due to be collected on the 26 april this bill has been paid and the current amount due is ZERO!!!! as per your e-mail of the 20th May correct this entry immediately.

Resolved! New invoice for my iPhone 15 pro max 1TB

Hi.Myself Tushar Patil and I had ordered Apple iPhone 15 pro max 1TB .Please can you send me the invoice for it on my registered Email ID. It will be very helpful. Thanks youTushar Patil

why has my monthly bill gone up so much ?

my bill is higher than usual ?

O2

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