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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 237955 Views
  • 2 replies
  • 2 kudos

Resolved! ESIM

Have a new Samsung A35 mobile and it's asking me to download esim on to it and to contact O2?Can't find a number to contact O2 to do this.

CAT0606 by • Level 1: Joiner
  • 303 Views
  • 1 replies
  • 0 kudos

Help

Phone not working 

Jj15 by • Level 1: Joiner
  • 244 Views
  • 1 replies
  • 0 kudos

Resolved! Suspicious texts coming from same number as O2 legit number

Hi all Have received the following text: Hello. We're getting in touch to let you know that you're currently out of your minimum contract term and your monthly Airtime Plan is £10.11*, this excludes any current discounts you may have.You can choose t...

Returning a phone

I recently returned a phone due to a change of mind and it arrived to O2 on 20th of May. Still in my O2 it shows processing and it wont let me do anything. When I returned my phone there was also an esim in it. So, now I am without any SIM card and h...

Kim96 by • Level 1: Joiner
  • 315 Views
  • 1 replies
  • 0 kudos

Resolved! NHS discount

Is it still possible to have a discount for working in the NHS?

ppayment help

Morning, Looking for some help. I have made a payment to an outstanding balance due to not knowing it was there after being locked out of my o2 due to the system update. I have made the payment, it has come our of my bank however the system still sho...

Denised90 by • Level 1: Joiner
  • 276 Views
  • 1 replies
  • 0 kudos

Returning and cancelling contract without even opened phoen

I ordered a upgrade I paid my old contract off but noticed it didn’t apply my discount or insurance. Spoke to an adviser and she said I had to send the phone back and cancel contract and wait for a refund before I can apply for the right tariff with ...

Steph1986 by • Level 1: Joiner
  • 843 Views
  • 4 replies
  • 0 kudos

Resolved! Cancel sim

I would like to stop paying for my sim

Acosien by • Level 1: Joiner
  • 273 Views
  • 1 replies
  • 0 kudos
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