This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
Pay Monthly
Get help and support from other community members with your Pay Monthly service.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Start a conversation

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 253785 Views
  • 2 replies
  • 2 kudos

Resolved! Understanding contract

Hello, I was looking to get a new phone. However I have to pay £302 to do so? Can you explain why if I’m on a sim only plan? It’s not like I am paying off a device? I could understand if there was a device to pay off but there isn’t. So why do I have...

Resolved! O2 Travel Inclusive Zone Bolt on

I have just had O2 Travel Inclusive Zone Bolt on added to my account. When I’m in the US, what are the allowances in terms of minutes and texts and also data limits? Thanks

Travel4 by • Level 1: Joiner
  • 415 Views
  • 1 replies
  • 0 kudos

Charge for Disney premium

Hi, I have been charged for Disney premium but I did not request this upgrade and did not recall being notified of it. I have now selected to downgrade. Please refund the extra charge for premium that was not agreed by me. Thank you

Resolved! Adding another telephone number

Hi, I already have an o2 account for my own phone number. How can I add another SIM card that I pay for already so that I can view it in my account?

TS2 by • Level 1: Joiner
  • 375 Views
  • 1 replies
  • 0 kudos

Resolved! Bank details

I need to change my bank details for the direct debit 

Rocket1 by • Level 1: Joiner
  • 497 Views
  • 2 replies
  • 0 kudos

Existing SIM only deal seems to be very expensive

My current SIM only deal is:6GBUnlimited UK Texts, Unlimited UK Minutes24 Month O2 Sim Only£35.56 But if I try and buy a SIM only deal for 10GB it only costs £10.Why is there such a huge discrepancy?

No service

Hello, I called 02 about 10 minutes ago relating to internet issues whilst out of the house. Midway whilst talking to an O2 representative I got cut off and now I cannot make any calls. Please help

JazZee by • Level 1: Joiner
  • 349 Views
  • 2 replies
  • 0 kudos

sim

Hi. I have been sent a new sim but it doesn’t work

JohnVenn by • Level 1: Joiner
  • 243 Views
  • 1 replies
  • 0 kudos

Bill

I have paid my bill but the money is still in my account as you have not received it yet and you said my payment is over due I am not paying anymore money as I have paid already

Resolved! new sim

Hi, I have just received a new sim for both myself and my son. How can I distinguish whose is whose as we both have different data allowance?

Top Kudoed Authors
View All
Top