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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 235661 Views
  • 2 replies
  • 2 kudos

Resolved! Login

I can’t login please help 

BS3 by • Level 1: Joiner
  • 347 Views
  • 2 replies
  • 0 kudos

Fraud on Account

I was the victim of fraud on my account when my number was fraudulently ported out 29 days ago.I am still without service.I have been told it can take up to 30 days to deal with the matter.I am despairing at the the lack of communication from O2.I ha...

AMY_ by • Level 1: Joiner
  • 790 Views
  • 3 replies
  • 0 kudos

Number not transferred after PAC

I had a text confirming my number from my old network would port over on Monday. Around 3pm Monday my old sim disconnected, but it’s now Wednesday evening and I’m still without my phone number. I’ve tried live chat and I’ve been on hold to o2 but got...

laurajane by • Level 1: Joiner
  • 1306 Views
  • 9 replies
  • 0 kudos

I just want to continue

O2: Just to let you know, we have cancelled your recurring payment for your £10 Rolling plan. Your current Rolling plan will end on 19/05/2024 and we will then move you onto our Standard Pay As You Go tariff. T&Cs http://v.o2.co.uk/G2r5A374

Hd3 by • Level 1: Joiner
  • 334 Views
  • 2 replies
  • 0 kudos

Resolved! Pay monthly upgrade.

Sorry if this has been posted before but I can’t seem to find an answer. I’m currently on an 02 pay monthly SIM only tariff. I bought my iPhone 15 Pro out right last year so I just use the 02 SIM. My contract is for 12 months. Apple usually bring out...

pmf1986 by • Level 1: Joiner
  • 291 Views
  • 1 replies
  • 0 kudos

Resolved! Cancel an order

It's an new order [Removed] I want to cancel the contract within the cooling off period.

JDee1 by • Level 1: Joiner
  • 413 Views
  • 2 replies
  • 0 kudos

Resolved! esim

Hi I'm using android with the O2 esim at the moment, my device has a problem and I need to send it back for repair. Before doing this, i wish to transfer my esim to my spare iphone and use it in the meantime. I would like to know the way of transferr...

GxC by • Level 1: Joiner
  • 542 Views
  • 3 replies
  • 0 kudos

Resolved! Can’t sign in to my o2

Hi there, my o2 is not recognising my passwords

Sue34 by • Level 1: Joiner
  • 304 Views
  • 1 replies
  • 0 kudos

Resolved! Upgrade

Hi I’m just about to upgrade my device plan and monthly broadband contract and was wondering if my number will automatically change over. I’m staying with o2 and will still be using a iPhone on the new contract.

Stenner98 by • Level 1: Joiner
  • 273 Views
  • 1 replies
  • 0 kudos
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