New Sim Card

[Ask24]

Hi, 

I ordered a new SIM yesterday transferíng over to O2 still using my old number [Removed] . I have just received a text telling me you have issued me a new number . Please can you rectify this ? 

thank you x 

Amanda Kember 

[mod note: phone number removed, we'd ask people not to share personal details publicly 😊. Thanks!]

[Enlli · Accepted solution]

You will be issued a new number until the number you want to keep is ported in.

I presume you gave O2 a PAC 

Details here

Guide: Migration & porting into O2 

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