Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 113513 Views
  • 20 replies
  • 5 kudos

Expired sim

My old sim card expired ( I lost it - then found it months later ) but I can still hear my 'You've got through to M...etc ' greeting. I now have a new one so would like to get put a stop to the old one.Any ideas ?Thanks,M

Anonymous by Not applicable
  • 754 Views
  • 5 replies
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Help needed - contract nightmare!

My ex-partner took out an i-phone contract in my name in Jan 2010. Two year contract at £45 a month. We are no longer together, and he refuses to pay the bill. But worst thing is, he is running up huge bills every month, in excess of £100. Im resigne...

Anonymous by Not applicable
  • 5851 Views
  • 16 replies
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£10 TOPUP NOT RECIEVED!!

I TOPPED UP MY PHONE ONLINE EARLIER TODAY OF £10, ONLY IT HAS NOT BEEN PUT ON MY PHONE! IT HAS ALREDY COME OUT OF MY BANK AS I HAVE CHECKED THROUGH ONLINE BANKING AND STILL NO CREDIT! THERE IS NO INFO ON WHAT NUMBERS 2 RING IF ANY PROBS EMAILS OR NOT...

Anonymous by Not applicable
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  • 6 replies
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O2 please offer a better PAYG Your Contry tariff

Ok, I'm new to this forum but the very reason why I joined this forum is voice out my frustrations with O2. Here's my case.I was in Your Country PAYG tariff and this tariff is actually not competitive compared to Lycamobile, Vectone Mobile, Nomi Mobi...

Anonymous by Not applicable
  • 1068 Views
  • 6 replies
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Terrible customer service !

I had an 18 month contract with o2 and when this ended i applied for a new handset, I did not sign a new contract but according to my o2 i am in an 18 month contract that ends in october 2011, meaning i am 4 months into this new "contract". After a f...

Anonymous by Not applicable
  • 836 Views
  • 8 replies
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How to get back unlimited text and web for £15?

I was on the Text and Web tariff before which got me unlimited texts and internet, which was on offer until a certain period and now it had changed to unlimited web and 500 texts for £15. I just changed to the Simplicity tariff and I am not really li...

Anonymous by Not applicable
  • 5722 Views
  • 10 replies
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Please help!

Iv just bought a Sim Card from Sainsburys for 8p and when i cam home it said on the back "Activate by 04 May 2010" I thoght nothing of it and put it in my phone. It turned on like Norman and then when i got to the start up screan it said emurgecy cal...

Anonymous by Not applicable
  • 1095 Views
  • 7 replies
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What to do next???????? IS MIFI COMPATABLE??

I have had a contract for my O2 Dongle for a few years now at the same address without any issues - and then in Jan 2010 I upgraded my package to be a new laptop and dongle contract - it was working all fine until my laptop crashed after a few months...

Anonymous by Not applicable
  • 1363 Views
  • 3 replies
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O2 Simplicity

I'm on O2 simplicity 10 12 months I was wondering whether that could be changed at any point onto an iPhone contract, not simplicity the actual iPhone contract. Or whether this simplicity could be completely cancelled as three have far better offers ...

Anonymous by Not applicable
  • 564 Views
  • 4 replies
  • 0 kudos