Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
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o2 customer services

I lost service at 14.30 todayO2 said it wasnt the network and after playing about with my settings they said my phone neefed to be repaired.My friends phones have lost network but o2 customer services wouldnt listen to me.I phoned them again at 19.00...

Anonymous by Not applicable
  • 3823 Views
  • 15 replies
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unauthorised charges

Cut a long story short, £6 was deducted from my PAYG credit for unknown/unrequested services, contacted O2 who refused to give any details other than saying it was some kind of download even though I've never used internet on my mobile I'm not even s...

Anonymous by Not applicable
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Resolved! Music

What's best pay and go phone for around 100 quid . Need good apps and to be able to put music on it . Looking at Nokia windows or Xperia or htc thanks .

Anonymous by Not applicable
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Resolved! Constant connection problems North London - not getting fixed, what are my options?

My partner has been having poor connection in our house for well over a month. About a month ago, I checked service status, said a mast was not working near us (N22). I assumed it was a known fault and would be repaired soon. Few days later same issu...

Anonymous by Not applicable
  • 4547 Views
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Resolved! Tesco

Why are tesco not selling O2 phones anymore

Anonymous by Not applicable
  • 1575 Views
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Debit card has been declined twice?

Hello, I haven't paid my contract in almost a month as I've been having financial difficulties, I then put the money in my own bank account which then gave the transaction number that O2 sent me to the customer service to make sure it was O2 that got...

Anonymous by Not applicable
  • 3908 Views
  • 9 replies
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Resolved! Call barred ?

Hi, I'm currently over in Vietnam at the moment I can receive calls & texts but can't make calls & send texts. Call barring All Outgoing Calls wont disable and have tried all the normal checks. Could someone advise how to resolve this issue?

Anonymous by Not applicable
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Resolved! Disconnection

Date: 10 August 2014 Dear Customer Service Officer, Re: Disconnection of Mobile Phone Line I write to give 1 month notice to disconnect the captioned line, effective today's date (10/8/2014) because I moved to Hong Kong. Please be noted that my addre...

Anonymous by Not applicable
  • 3842 Views
  • 18 replies
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Resolved! refresh question

hi guys if i pay off my phone fund early, if i wanted a new handset do i have to go through Credit Checks again or would it just be a straight fwd upgrade, im considering either IPhone 6 or S5...

Anonymous by Not applicable
  • 1892 Views
  • 4 replies
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Resolved! Cant afford plan, maybe a monthly payment plan?

Hi Moneys recently got tight for me I currently have a iphone 5s on a refresh contract,device plan is £25 a month and air time is £28I just paid August billBut septembers is gong to be a struggle for me . I dont want my phone to be blocked on me is t...

Anonymous by Not applicable
  • 6274 Views
  • 12 replies
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