Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Texts

My daughter has a iphone 5 and is having problems sending texts, there are not I message texts, just standard ones, took it to O2 and they gave her a new sim, but still having the same problem, everything else works as it should. Any ideas welcome pl...

Resolved! Data bolt on

How long from when ordering a data bolt on, does it take to be active. When I tried to order online, it said it would be active from my next billing period, which is 3 weeks away. I need it sooner. Is this possible?

Resolved! 02 Refresh Upgrade Question

I am thinking about spoiling myself for Christmas and upgrading on 02 refresh to a nice shiny new phone. I do have one question though. Because i am not quite at the end of my contract yet it says i have to pay £xxx then whatever the cost of the phon...

Resolved! 4G Speed

Quick question to 4g users in manchester. In November when it went live my speed averaged 50mb. However now (and since my upgrade) it's only 12mb.Did something happen?

02 gone down the pan

Really cheesed off with 02, now, been with them for 8 years, going to cancel my contract now as i cannot get them on the phone (constantly busy) and i dont want to speak to a robot on the net, all i want to do is change my phone, useless, they really...

Resolved! numbers iv been calling

i need a letter with the numbers where iv been calling in october, i know its cost 10 pound but i can not find this

Resolved! Facebooking for 2 weeks in Gambia!

Can I afford to use my Galaxy S4 to upload pictures to FB etc whilst in Gambia for 2 weeks??

Resolved! Poor Signal at Home

Currently 4 months into a 12 month contract with o2. The signal in my home is absolutely awful many times I dont get one at all at best a couple of signal bars. Is my only option to buy out the remainder of my contract and move to another service pro...

Resolved! Coverage checker lies

Hi my 3G coverage indoors has been next to non-existent for the last 6 months, but the the coverage checker always shows good 3G coverage indoor and out for my postcode, and the live results always show no network problems. Everytime I call o2 custom...

Resolved! IMEI not recognised with O2!!!

HiI applied for the unlock code with my IMEI however i got a text form o2saying that they have no record of my IMEI. I double checked the IMEI and it is correct. I had my original iPhone replaced through insurance so I'm wondering if the system was u...

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