Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! very poor service

I have been calling o2 for three days and can never ever talk to anyone. I have just spent half an hour on hold. I would get my PAC code and move to EE but I cant speak to anyone to ask.

Resolved! changing tariff

Igot the international calls sim but i want to change my tariff to a £15 a month Unlimited UK O2 to O2 calls and texts and 100MB data. How do i do that ?

Resolved! Simplicity Troubles

Has anyone else taken up one of the Simplicity options? I'm having no end of trouble with mine as I was told, you'll keep your old sim card and number but just the tariff rates will change, great i thought nice and easy..... So far I am still not get...

Wow is anybody reading the t&c they agree to

I urge all posters to check what the sign up for and understand the facts.

what is the bill credit?

Price Increase

Won't be here after my contract ends. Disgusted by O2 sharp practice in hiding possibility of increases in the small print. Will use my phone for included calls only until then. Bye Bye

Resolved! not receiving texts

hi im a pay monthly person using a blackberry curve and have noticed for the last few days im not receiving any texts??? i can send them and the people will get them but im not getting any in return even when im in the same room as someone, when chec...

Resolved! Pay Monthly - 4GB Download Monthly Limit. 'unlimited' data contract for over 5yr

Well today got a txt msg telling me my DATA is now restricted. I appear to have hit a 4GB limit on my 5yr old "Unlimited" data contract. Guess the fair use policy can be amended on how they feel. Well paying £22 a month for 4GB of data appears to be ...

Resolved! Problems Ending O2 Contract

My contract/pay monthly is due to expire 23.02.2014. I went in store last month to ask that when the contract ends for my number to be transferred to pay and go. They told me that they couldn't help me and that I had to contact O2 via phone or webcha...

Price increase is much more than inflation rate on out of bundle call charges

From the 28th February some prices will increase for out-of-bundle calls/messages that are chargeable once you have used up your free tariff allowance. These include: UK voice calls from 35p a minute to 40p a minute; texts from 12p to 15p. We are als...

O2

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