Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Stealing money from account

Why does O2 take money from your pay and go account for data use you don't ask for. They don't give you an option to decline it. It's a form of stealing from your account

Resolved! phone box

hi, anyone can tell me what is the phone box's number? because in my phone it's doesn't present... thx

Resolved! No data, text of voice service.

As I have been totally ignored ny O2 on Twitter I will try on here. We have had barely any service in the HU9 area of Hull for the last 4 days. Service status says that a mast is down but doesn't state anything is going to be done about it. This has ...

Resolved! contract to pay as you go

hi,just wondering if it is possible to keep my number if i want to change from contract to pay as you go? i am going travelling and want to minimise my bills basically.do i need to contact 02 to sort this out?cheers

Resolved! Direct Debit Mandate Form

Please could you let me know where I can download the direct debit mandate form on the O2 website?

Resolved! Top up didn't go through

I topped up my Pay as you go phone yesterday at a tescos store however my balance has not changed. I know it is the right number as I used the number I tried to top up to register on the o2 website and received the code with no problem. Is there anyt...

Resolved! cannot log in to my o2!!!

Hi! i've just switch o2 pay n go to o2 pay monthly and i cannot log in to my account, i got msg with new log in and password and when im trying to log in it shows "! No mobile billing account sorry this app only allows customers to view their mobile ...

Resolved! Unable to top up online with French address

I have an o2 sim to use in the UK but cannot top up online with my visa card from a UK bank but with a French billing address - why? We are in Europe? When visiting New Zealand I did not have this problem I used my UK visa with my french address to t...

Resolved! (payandgo)TXTMSG with top up allowance offers.. BROKEN

I might be only person who has used this bonus allowance for about a year now as a way to get in game currency. I normally play perfect world international games their payment system uses ZEN currency they offer mobile payments with BOKU and ZONG (mo...

Resolved! iPhone SMS £1 data 'penalty'

I was given an iPhone 3GS that had been on an O2 contract. My O2 text and web PAYG sim worked so I reset the phone with iTunes to erase the previpus owner's data/settings and off I went.One problem: to initiate an SMS conversation, I had to turn cell...

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