Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! My phone number no longer exists !

I use my o2 sim 2 or 3 times a year when I am in the UK and have done so for many years. I have just gone to Myo2 to top up and it says I have no products registered. The last time I used it it had 20 quid loaded on the number. I thought you had 2 us...

Resolved! Unable to add Pay and Go number to o2 account

Hi, I recently purchase a new pay and go phone but already have two pay monthly phones on my account. I want to be able to manage the account from 'My o2' but the new number is not appearing there. If I try and register a new with the number I have i...

o2 users in Kingston Upon Thames and Surbiton

Just checked "My Network" app and their is going to be cell site works taking place 06/08/2014 (tomorrow) so some services may be effected so just giving you all a heads up if anyof you like myself are in this area

Resolved! Pay and Go Basic Tariff

Hi, I recently bought a pay as you go phone for emergency use but the only tariffs I can find require monthly top ups. I only want a basic tariff where you pay for your credit and it remains until used, can someone please assist? I already tried text...

Resolved! Can't send or recieve picture messages since upgrade.

I'm using a Blackberry Q5 on a sim only contract with O2, I could send and receive picture messages fine with my last sim only contract with this phone, I upgraded for another 12 months sim only contract a couple of weeks ago and since then my phone ...

Resolved! Sun +

Hi,I recently upgraded to a 5GB tariff with you guys and this included a free subscription for Sun+. I was sent a code via text for this but accidentally deleted it. Can you please get my code re-sent to me to allow me to sign up to this? Cheers,Jame...

Resolved! call barring, message barring and internet access

Hi I rang up recently to remove barrs from phone, I got told that they were to be taken off when I rand up on saturday but no luck. I do have a over due bill but I arranged to pay it in instalments. My barr is still not taken off, I need it removed t...

Resolved! dire call quality on o2.....

i've noticed for ages now, that my call quality from o2 to o2 calls is awful. warbly, bassy, and can be very hard to decipher what the other person is actually saying. what brought this to my attention tonight, was a call i made with Viber, the clari...

Resolved! email

I've logged into O2 with one email address can I change my mind and use another email address?

Resolved! lower tarriff

My contract isnt up till may next year, a while ago i upped my tarriff to cost £45 PM but now dont use it like i should. Can i drop it?if so how? I spoke to o2 they wernt very helpfull but never said once its upped it cant be lowerd!! Please help

O2

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