Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Contract renewal

I spoke with someone on the live chat who was next to useless. I wanted to make sure my contract would not renew when it ends next month.I was told it would revert to pay and go and a few days later a payg sim arrived with a totally different number....

Resolved! O2 open code questions

Hi there I'm fortunate enough to be able to use an open code and hope to do so for a newer iphone in September, my question is this is the discount available on all phones or just not the newest one? I've had various responses at different O2 shops, ...

Resolved! mobile data

Hi there my mobile data allowance keeps getting taken even when I'm using wifi at home.Can you please let me know if any of you are having the same problem as me thanks Glenda

Resolved! Upgrading with mobiles.co.uk

Hi All, Apologies if this is a recurrung question, i'm new here! Can someone please explain to me in plain english how i upgrade my handset and tarrif through mobiles.co.uk and keep my number? I currently have a Samsung galaxy s2 which i'm able to up...

Upgrade order not received

Hi Everyone Please take some time to read this and advise me if you have had a similar experience, thanking you in advance. I ordered a phone (upgrade) online to replace my lost phone.Through O2s online chat, it was a good deal which was price matche...

Resolved! o2 Pay Monthly APN settings for 4G

Does anyone know the most up to date APN settings for 4G?

Resolved! Inclusive minutes

Hello, The query I have is this: for a pay monthly O2 tariff with inclusive minutes, how are the minutes calculated? For example, if I made a call for 1 min 2 sec, would that be counted as a 2-minute call? A recent enquiry to O2 suggested that this w...

Resolved! Transferring payment details

I have ordered a phone for my fiance under my name and payment details to pass the credit check as he was refused but would like to know if we can change the bank details from my details to his. Its not a problem if not but would just make it easier ...

Resolved! Charged for receiving calls in France

Having got a good French mobile deal for France I was surprised to see call chargrs on my O2 bill. But I'be now realised I've been charged 41p for each of the calls I'be received and answered while here. Am I missing something, or is this a mistake? ...

Pay Monthly Call Charges to Isle of Man Phone Numbers

Hi there, I'm an ex IOM resident, currently living in Scotland, but with family and friends still living on the island. I have a mobile contract with O2, who until relatively recently, used to include calls to the IOM in their included free minutes. ...

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