Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Moving to Spain but have existing contract in UK

Hi! I have an O2 Unlimited Contract due for renewal on 24th September 2015. I currently pay £20 a month for the contract with an iPhone. I'm moving away to Tenerife (Spain) in the near future and wondered what my options are... O2 is a Telefonica com...

lost My Phone

Hello everyoneI was out last night and I lost my sony xperia z1 I contacted the police and told them also told o2 worse thing is I recently just had bought this phone and I did not insure it ahhh man have 2 go and spend more money on a new one

Advice Needed For The Best Tariff Or Bolt On For Calls

My nan has one of those big buttoned easy phones and she wants to use it to call landlines.We put her on the O2 Unlimited tariff with a Landline 100 bolt on, however she has used all of her allowance already after only 2 or 3 weeks.I have tried to su...

Resolved! Texting The UK While Abroad

I will be going on a (much needed) holiday in a few weeks and I just wanted to check something.I am on a PAYG tariff which gives me unlimited texts to UK mobiles - would that allow me to text UK numbers whilst I am abroad and not incur charges?I will...

Resolved! Refresh

If I have been offered the 25% off my remaining contract with Refresh to get a new phone does it also apply if I am getting a phone deal via a 3rd party i.e. Carphone Warehouse?

Resolved! My O2 Page shows I have no numbers? Long serving customer, why is this happening?

Hi, For a long time now I have noticed that when I log onto o2's systems to monitor my bills/check my account for my phone tariff it always appears as if there are no numbers connected to my account? I know this is 100% impossible as I recieve my mon...

Resolved! 4G Contract Tariffs

Just a quick question. I shall be upgrading soon. Are all 4G contracts on 24 months or are there 18 month ones available? And are 18 month contracts still available on 3G or is 24 months now the new minimum contract one can sign up for?

Resolved! Not able to change tariff online!

I want to change my tariff to the cheapest one, and I can do 90% of the process online such as selecting and accepting the terms etc., but at the final step it takes me to a 404 page saying:'Bad RequestYour browser sent a request that this server cou...

Resolved! allowance transfer from simplicity to pay and go go go

can some one let me know how i will know that my allowance gas been transferred over to new account. i did the transfer this morning with live chat

Resolved! Multiple text messages sent

Recently recieved an OTA update for my HTC ONE M8, now sometimes when im texting the recipient is getting the same text 2, 3 sometimes 4 times at once and its not just one person either. I ve also noticed a delay sometimes upto an hour reciving text....

O2

Forum Posts