Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Contract Cancel & PAC Code Question

My 24 month minimum term comes to an end on 25/6/2014 and I want to take up a better deal with another network. I understand after this date I will be on a 30 day rolling contract.My question is if I request and use a PAC Code during this 30 day peri...

Resolved! O2 masts query - No 3g or 4g - Manchester

I live in south Manchester (M22 4NU) area and suffering from really bad 3g and 4g Network.It is now mainly connecting to the EDGE network. (I have asked other o2 customers in the local area - and I am not alone) I have checked on the status page and ...

Resolved! Upgrade

Ok folksneed a weebit advice, can upgrade my phone for free as of tomorrow (20/6/2014), the options from O2 direct are quite pricey compared to other online services, how easy is it to keep my number if I go to a online shop and staying on O2. The On...

Resolved! 118118 call charges

Was in distress and ill telephoned 118 for number for local police station as live in country and it was closed. Without too much detail about my fit state of mind at time, I was sectioned under mental health act.The line was left open while police a...

Resolved! accounts

I have 4 02 accounts paid by direct debit and am using the banks switching service to transfer from halifax to barclays all 4 show as having gone from halifax the money is not "pending" its gone then dd cancelled but while 2 are agreed as having been...

Resolved! Wrong SIM sent - need to do some sort of swap?

I am a new customer to O2 and I was sent a standard SIM with my new phone instead of a micro SIM . I am waiting for the correct SIM to arrive and I was told that I have to contact O2 for some sort of swap to be done. What is this for and is it necess...

GPRS help

Hello. Iv asked a O2 guru this question before and got no help..I don't get any GPRS signal at all. I can only use iMessage and any apps when I'm connected to wifi!It never used to be this bad.When out and about I have to turn cellular data off, so t...

Resolved! Voicemail while Roaming

I forgot to turn off my voicemail before leaving the UK and now want to turn it off, can anyone please help me how to do it? Second, I am in the US so does anybody have any idea how much would it cost to listen to voicemail here? Cheers guys! Hopeful...

O2 Tried To Take Final Bill Direct Debit Twice

Apologies in advance, this thread is probably going to be a mini rant rather than actually seeking help as I've already taken steps to hopefully resolve the situation as I'll cover at the end.Woke up this morning to an email alert from my bank inform...

GO10 bundle

There is no answer service retrieval in the bundle ie, buy a £10 bundle pre pay for 75 minutes call time, then you still have to pay 15p to get your message. Whaqts the point of that when you have already paid. Not good !!

O2

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