Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...
Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
I have just moved my sim only contract to another carrier. I have obtained a PAC code to transfer the number (which has gone through) and installed the new sim card I was sent. The message on my iPhone stated I needed O2 to unlock the phone. I reques...
Hi I think the 10gig pay monthly sim is excellent value. Can I swap from my iPhone 6 refresh contract since I recently made final device payment. If I can is it possible to keep or move my existings mobile number to the new sim? Will I be responsible...
i have an o2 sim without the packet or creditdoes anyone know how to find out the mobile number?x Note: If you need more help finding out what your mobile number is, you can have a look at our dedicated How-to Guide, and sign up to ask our members fo...
Basically signed up for Refresh last year as the offer of being able to have the iPhone 6s Plus 30gb data and insurance all included plus a FREE upgrade after 12 months was awesome.Decided it was worth paying more than I needed to in order to guarant...
I have a simplicity tariff of £10.50 per month. I would like to cancel this and just use the phone on a normal top up. What number I dial to do it?
I tried to pay my bill but it kept saying that it was declined, when there was money in there. I tried a further 3 times to which they all failed. Now my bank is showing they've taken my bill money 4 times over. How long will it take for them to put ...
I have topped up using 4444 - it has been successful and I have received a confirmation text. My new balance still is not showing on My O2 and I am trying to unlock my phone, what can I do?
Hi As I have changed jobs, I wuld likew to set my montly payment plan to the 28th of every month. At the moment its the 27th and I keep getting over drawn charges. Kind regardsElla
Can someone please tell me if there's a number for complaining? 19 days of an unresolved issue that a blind monkey could do. Thank you.
Hi, I'd like to cancel my contract as I have moved abroad...
