Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! call barring, message barring and internet access

Hi I rang up recently to remove barrs from phone, I got told that they were to be taken off when I rand up on saturday but no luck. I do have a over due bill but I arranged to pay it in instalments. My barr is still not taken off, I need it removed t...

Resolved! dire call quality on o2.....

i've noticed for ages now, that my call quality from o2 to o2 calls is awful. warbly, bassy, and can be very hard to decipher what the other person is actually saying. what brought this to my attention tonight, was a call i made with Viber, the clari...

Resolved! email

I've logged into O2 with one email address can I change my mind and use another email address?

Resolved! lower tarriff

My contract isnt up till may next year, a while ago i upped my tarriff to cost £45 PM but now dont use it like i should. Can i drop it?if so how? I spoke to o2 they wernt very helpfull but never said once its upped it cant be lowerd!! Please help

Resolved! Payg data charge

I have a plain payg sim for a smartphone. I don't use it for calls or texts but might want occasional access to 3g. I am trying to understand the charge. It says "£3/MB up to max £1/day" OK, if I connect it immediately deducts £1. On the face of it t...

Resolved! Poor Signal in the area, O2 aware but not doing anything

Hi, at my home postcode in CH8, the O2 network is very poor. The coverage map shows strong indoor 2G and variable 3G indoor. My phone often displayes adequate GPRS and EDGE signal indoors, and occasional 3G (although this doesnt last long). However, ...

Resolved! My O2 sign in

Why can't I login to my account it jeeps telling me I have no products on this account I am sick of 02 I can tell you

Resolved! Web Allowance Question

Hi I use my phone for internet every day at work for about half ann hour, not long after going on I get a msg saying you have used £1 of your web allowance (or something similar to this) and tells me allowance for today runs out at midnight, also get...

Resolved! Help in Polish

Where can I get help in Polish?

Resolved! no calls or texts

hi im wondering if someone can help me, im on pay monthly and my bill got paid yesterday (checked online banking, payment has definitly been taken), bill was higher this month due to me going over my allowance but has been paid. the problem im having...

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