Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 111523 Views
  • 15 replies
  • 5 kudos

100mb data allowance gone in 2 days?????

Have just got Lumia 710 with just the basic data bolt on as really use phone mainly for text but might just look on e bay occasionally,was shocked to get text through today saying my monthly allowance is almost used up and truly enough when just chec...

Anonymous by Not applicable
  • 5290 Views
  • 3 replies
  • 0 kudos

registered PAYG sim life if unused.

Hi everyone.What is the life of a registered PAYG sim if left unused?My grandparents have a mobile for emergencys only which now shows no signal when switched on and as not recognised when rung.I always thought it was after 3 months that the sim shut...

Anonymous by Not applicable
  • 10010 Views
  • 8 replies
  • 0 kudos

Re-Activate Mobile phone number

I have not used my pay as you go mobile phone number for quite a few months. It now no longer works. How do I re-activate it so that I can use my number again. I even had 10 pounds talk time left on it.

Anonymous by Not applicable
  • 5248 Views
  • 7 replies
  • 0 kudos

Changing contract

Last Month i signed up to a simplicity 12 month sim only contract for £10.50 a-month, but i really want to get the new nokia lumia 710 deal for £15.50 a-month as my phone has decided to end its life..Would it be possible to change over to the more ex...

Anonymous by Not applicable
  • 1208 Views
  • 4 replies
  • 0 kudos

help please !!!

HI I'm really new hall of this ... well let's start ...I'm due to have an upgrade and they have offered an iPhone 4 however I have heard not very good reviews ... what everyone thinks ??? I have at the moment an htc and i been very happy with it howe...

Anonymous by Not applicable
  • 991 Views
  • 7 replies
  • 0 kudos

False Advertising

Ok, so i bought the Galaxy Ace the other week and was told by the o2 website that it supported iPlayer..From the o2 Galaxy Ace page.if you want to catch up on your favourite programmes on the large 3.5" screen when away from home tune into BBC iPlaye...

Anonymous by Not applicable
  • 1579 Views
  • 8 replies
  • 0 kudos

The Cloud removal. Breach of contract?

I received a text on the 26th January informing me that O2 were removing the cloud from my iPhone tariff. This happened on the 1st of February. O2 T&Cs state that they must give a customer 30 days notice before making changes that are detrimental to ...

Anonymous by Not applicable
  • 1595 Views
  • 7 replies
  • 0 kudos

How would you rate your Pay As You Go service?

Hey guys, I am interested in how well O2 works, Have you or have you known anyone with issues? Or has it been issue free? If you could give an example of how well your experience has been on O2, and then rate the service you've received with these he...

Anonymous by Not applicable
  • 3331 Views
  • 8 replies
  • 0 kudos

I wan't o2 out of my life.

Just had a ongoing 5 month problem of a 1gb data contract being slowed down at 500mb (Breach of contract? I think so) Now recently resolved, But now additional charges added to my bill for data use on previous bills due to o2 messing around with my d...

Anonymous by Not applicable
  • 1732 Views
  • 17 replies
  • 0 kudos

Data speeds?

I was just wondering what the average speed should be as I think my data speed is absolutely appauling and somewhat unsable 99.9% of the time.I ran a speed test using the Speedtest.net app, and it keeps coming back between 0.02mbps and 20kbps.... I'm...

Anonymous by Not applicable
  • 1670 Views
  • 10 replies
  • 0 kudos