Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 450986 Views
  • 2 replies
  • 2 kudos

Resolved! horrified

Just been on live chat for over 30 mins requesting pac code . To be asked continous questions about new phone that I got and then to have phone hung up. I am upset , distressed to be treated thus wsy and still have no oac cide. Horrible experience.

Anonymous by Not applicable
  • 2985 Views
  • 13 replies
  • 0 kudos

Can not call customer services from tesco mobile.

Hi all my x has an old phone of mine and for love or money I carnt get hold of anyone to cancel the contract had to stop paying it in the end carnt call the 0344 number just keeps saying number not recognised from my tesco phone. Any help ? Ooh and I...

Anonymous by Not applicable
  • 6177 Views
  • 21 replies
  • 0 kudos

Nestle O2 open scheme

In the shop I was told that as my dad works for nestle I would be eligible for the discount they offer through their O2 open scheme, when trying to register for this online after signing up for my contract in store it keeps saying that the organisati...

Anonymous by Not applicable
  • 1301 Views
  • 2 replies
  • 0 kudos

Resolved! Sony Z1 compact and pay monthly MMS

I am at the end of my tether with O2 and Mms messages to my phone. I have been on the phone for hours, been to see guru, tried settings, received a new sim card and installed my sim on my work phone which does receive mms with my work sim and still n...

Anonymous by Not applicable
  • 2932 Views
  • 15 replies
  • 0 kudos

Resolved! cannot do sim swap in my area.

I recieved my new note 4 thursday. When i got home i fired up my pc and proceded to your website to do the sim swap from my note 2 3g to the note 4 4g sim, this site tells me there is no 4 g in my area as such i can not do a sim swap. Where do i go f...

Anonymous by Not applicable
  • 1936 Views
  • 6 replies
  • 0 kudos

Resolved! Problem with TopUp

Hello, For the past few days now, I've been trying to top up on Pay & Go from my mobile phone, but all I get is an error message stating that my card details are invalid. I've checked my balance online, and it states that my credit is too low to enab...

in a NO SERVICE area -- No viable Solution

I have complained about the fact that whilst at home, work, college and my other family member's houses I cannot get a signal! I initiated the complaint within 2 days of getting my phone and SIM card (over 10 months ago) via the Chat Service. The sol...

Anonymous by Not applicable
  • 2623 Views
  • 7 replies
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Resolved! Help! Second sim swap has failed

My contract is up for renewal and I decided to keep my old iPhone 3 but change the contract and bolt on an iPad too. The shop did the sim swap for me and within a short period of time my old sim because de-activated, however I got a No Service messag...

Anonymous by Not applicable
  • 2828 Views
  • 7 replies
  • 0 kudos

Resolved! Moving from current O2 pay monthly to new 3rd party O2 sim only

Hi, I've been trying to speak to O2 customer services all day but not getting very far. Here is my dilemma, hope somebody can help. Today I've entered the final month of a 24 month pay monthly contract (end date is 27th March 2015). I have seen a new...

Anonymous by Not applicable
  • 5191 Views
  • 13 replies
  • 0 kudos