Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 237124 Views
  • 2 replies
  • 2 kudos

Resolved! cancelling contract

My 2 year contract is coming to an end. Unfortunately the upgrade deals I was offered weren't competitive enough so I am looking at alternative options. Do I need to cancel the contract with you on the 2 year anniversary or will it stop automatically...

Anonymous by Not applicable
  • 8564 Views
  • 26 replies
  • 0 kudos

Seriously fed up now!

Hi all, This is pretty much my last attempt at getting a meaningful response out of O2. Basically, I'm coming to the end of a 2 year contract (9 days left) and I want my phone unlocking (it's an S2).About 3 weeks ago I filled in the online form and t...

Anonymous by Not applicable
  • 2676 Views
  • 13 replies
  • 0 kudos

Resolved! 3G coverage

I work in a business park in North Wales and this is the coverage map for 3G in the area As you can see where I am is a business park and there is zero 3G where I work?! I was under the impression when I upgraded nearly 15 months ago that the O2 cove...

3G parc menai
Anonymous by Not applicable
  • 5081 Views
  • 8 replies
  • 0 kudos

If Scotland leaves the UK, will O2 charge international rates?

Been bugging me for a while, I have friends and family in Scotland and text/call them frequently. If Scotland leaves the UK, they'll become a foreign country not automatically an EU member so will it cost the same to text as it would contacting someo...

Anonymous by Not applicable
  • 5908 Views
  • 55 replies
  • 0 kudos

Resolved! Upgrading

If my upgrade is due on 19 SEptember, but I don't want to upgrade till later can I downgrade my tariff or will that affect my upgrade? Still thinking iPhone 6 plus or galaxy note 4. iPhone too expensive!

Anonymous by Not applicable
  • 2256 Views
  • 4 replies
  • 0 kudos

Resolved! Keeping old number

I have had a contract with O2 for around 8 years with the same number but the contract is in my dads name. The only way I could have it in my name was by taking out a new contract. I was told in store that I would have to get a new number and couldn'...

Anonymous by Not applicable
  • 2220 Views
  • 4 replies
  • 0 kudos

Resolved! switching network and charges

Hey i apologise if this has already been answered somewhere but i the information i found was mixed as i understand it, you must give O2 30 days notice before leaving their network otherwise you incurr a fee however some people have said if you get y...

Anonymous by Not applicable
  • 1923 Views
  • 5 replies
  • 0 kudos

Resolved! upgrade

if i payed off my contract would i be able to upgrade? I want the iphone 6 when it comes out but it says i cant upgrade until 2016

Anonymous by Not applicable
  • 2718 Views
  • 9 replies
  • 0 kudos

Can't not hear anyone when calling NO text's

Hi all, For the last 3 months i have not been able to make calls or recvice text's. I have had to you the app tugo. I have been to the o2 shop and have had my sim card changed in both of my phones as i have 2 contract's with o2. I have been to manche...

Anonymous by Not applicable
  • 4066 Views
  • 43 replies
  • 0 kudos

Resolved! Can't upgrade from sim-only deal

Hi,Three months ago I went to a store and asked whether I can go with 1-month pay monthly contract and transfer my existing prepaid number. I was told that it's better to go with 12 months sim-only deal (I told them that I am looking forward to iPhon...

Anonymous by Not applicable
  • 9912 Views
  • 22 replies
  • 0 kudos