Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Phone Charges on Pay and Go

I havent used my phone today and it has been at home with WiFi but I have been charged £1? Any clues why this might have happened?

Resolved! cancel

I want to cancel my sim only pay monthly contract

Resolved! how to end my contrat

l i have now tried 5 times to end a contract on my o2 account ,am i the only one having this trouble .....here the list of excuses 1. last payment not made 2. too busy call back later3. system down 4. on live chat hold from 9.205. no open until 10 am...

Resolved! O2 number

I am in hospital and need to knowmy o2 telephone no? can you help?

Resolved! cancel contract

Help!! I've had this pay-monthly phone contract for years but never use the phone....I cannot see how to cancel the contract. Any help would be fantastic. Kate

Resolved! payments

the one thing good about 02 is the service the bad thing is the custumer service all the agents do is go on about terms and your contract i could not make a payment on time so i rang them to tell them that i could not make a payment on time but all i...

Resolved! How can I stop receiving SMS notifications about bills?

Can anyone help? How can I stop receiving SMS notifications about bills, such as "O2: Your latest bill is now ready to view at My O2 ...".I don't do much in the way of texting, but I like to know when a text message comes in, so I leave my message to...

Resolved! CALLS ABROAD

Hi, I have a contract with O2 and I need to make calls abroad. I did called today and O2 charged me a fortune for it!What I can do to get cheaper calls? Thanks Derek

Resolved! Paid deposit, order processing

So I paid deposit on a contract this morning and it's sent me an email saying processing order does that mean I won't receive my order

Resolved! how to swap a sim number to a new sim

please can you help my phone has been stolen. i need to replace the sim card ... so new sim card with my number on it .. this is my number i need the new sim card to work on this number...

O2

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