Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 328975 Views
  • 2 replies
  • 2 kudos

Resolved! Texts arent being received

Im texting my partner who is on EE and im with o2 but she isnt receiving my texts until after a few hours or not at all. But i receive hers fine, would that be a problem her end or mine?

Anonymous by Not applicable
  • 1438 Views
  • 1 replies
  • 0 kudos

Resolved! Payment

Yes you may have provided this person with a number to call from a landline but why should he have to do that and get charged for the call. I've had this problem no end of times you cut me off so can't ring out your mobile app just gives you the numb...

Anonymous by Not applicable
  • 2146 Views
  • 5 replies
  • 0 kudos

Resolved! How many Minutes Used no longer shows on bill

Hi. The new My O2 website no longer shows me how many minutes I have used on my latest bill. I've looked at the 'Your Detailed Usage' section and looked at the Minutes; it shows all the calls and times,but it no longer shows the total number of minut...

Anonymous by Not applicable
  • 3167 Views
  • 5 replies
  • 0 kudos

Resolved! No Service 28/01/2015

I got a new handset on Monday for which i needed a new sim that included 4g. Phone was working fine however no 3 or 4g or internet in general was available as my phone was apparently no set up for internet (my upgraded tarrif was for 10GB). I phoned ...

Anonymous by Not applicable
  • 3426 Views
  • 5 replies
  • 0 kudos

Resolved! Data when top up

Hello, When I used to top up £15 I got 100 MB data. I have done it this time and I haven't got any data. Every day I am being charged £1 for using internet. Why is this happening? Thanks

Anonymous by Not applicable
  • 1730 Views
  • 4 replies
  • 0 kudos

Resolved! Details

I need help on to how to change my details with out speaking on the phone as my phone is broken. I need to chnage the account from my mums name to my name as i am now paying for it and also need to upgrade. Many thanks

Anonymous by Not applicable
  • 1858 Views
  • 5 replies
  • 0 kudos

Resolved! O2 network status text messages

I've just come off a fairly fruitless webchat with O2 about a text message I have received advising me of work planned around my postcode: O2: Just to say, there's work planned around [POSTCODE] over the next few days. It may affect your signal, but ...

DavidA by Level 2: Apprentice
  • 4319 Views
  • 7 replies
  • 0 kudos

Resolved! international top up

Hi I am emailing from NZ and cannot use my card to top up my phone. The card is working in shops etc but is being declined when I use it online to top up my phone, The phone has no credit at all at the moment and I am here until March 6th. I am email...

Anonymous by Not applicable
  • 1690 Views
  • 3 replies
  • 0 kudos