Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! No Data/ Intermittent data yet again

At which point does it become acceptable to ask for a refund/contract cancellation due to lack of service in one perticular spot? for over a year now, I have experienced poor data in a perticular location, and now realising that I can log in to statu...

Resolved! cancellation of simplicity sim only plan

I wish to get out of the aforementioned early, because of divorce and debts which have come to life. This no is also being used for emotional blackmail, and harressment also. I am disabled, and cannot work, so cannot afford and cancellation fee I wou...

poor service and communication

having received a text saying I was due an upgrade I went into my local Car Phone Warehouse to see. The guy rang O2. O2 said my number wasn't registered with them. As they had been billing me on that number for two years I knew it was a glitch. After...

Resolved! Serious Complaint / Pathetic customer service and Lies.

I have not had internet coverage at my home or work address, I am paying for a 4g tariff within my contract and it is being wasted. I have been contacting about this issue since around the begining of december, i was told maitenence work was being ca...

i cannot recieve texts or calls

My phone is able to call and text, but i recieve no texts, people calling me are unable to connect. Why? Pls help

Resolved! Very clever phishing email

I had an email through today supposedly from O2 advising me that I was due a refund.The email quotes my name, phone number, monthly tariff and date of birthIt has the O2 logo across it and the sign off address in SloughIT'S NOT A REAL O2 EMAIL - DO N...

Resolved! question on backing up contacts

how do I back up contacts on my mobile phoneI've mentioned this in passing quite some time ago att was going to do it by longhand ie with A4 ruled paper pad & gel pen but didn't get round to it & now not only do I have more contacts I just can't be a...

Resolved! O2 error on bill

Has anyone else had a bill error this month. I've been charged £108 for all my calls and I've not even used anywhere near my free 500 mins

Resolved! How to cancel credit card payments

I think cs do not want to help. They can no longer be contacted by email - and I do not have a phone! The O2 mobile network (using a dongle) is very very poor recently. I shall have to change isp - but how do I cancel future credit card payments? Dor...

Resolved! Amazon fire phone not connection to mobile data?

hey, just noticed that my amazon fire phone can't access mobile data and wondering if anyone knew why? ive turned the mobile data on and it won't work. really annoyed about it to be honest as i am paying for this service and cant use it.

O2

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