Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! P.A.Y. Go

I am a light user of mobile phone and need an open contract whereby the amount of credit on the payg sim remains until used up. e.g. Not cancelled at the end of 30 days. Do o2 offer this type of contract? Also do o2 offer automatic top up by bank d/d...

Resolved! Call to Nepal - Monthly Bill

Hi guys. This is my first post. First of all, I would like to thank O2. Due to recent tragedy in Nepal. O2 offered a free calls to Nepal's mobile and landline (for pay monthly, PAYG and business customers) from 29th April 2015 upto 5th May 2015. And ...

Standard of services

Poor standards of service provided by 02 customer services team. U treat customers like there nothing yet they are the 1s that are making the company a success especially those who have been with u for years such as my self.Been with u 2 weeks after ...

Resolved! Number still not transferred to new sim

I filled in the online form 2 days ago with my PAC code to transfer my number from 3 to 02. I still haven't had any confirmation from 02 that they've received my transfer request nor has my number been changed. How long does it normally take? It said...

Resolved! switching from monthly to pay as you go from abroad..?

hello! can i switch from monthly to pay as you go online?? i'm on abroad how can i do it? thanks

Resolved! Conflicting statements re Voicemail abroad on O2 website

Hi From what I know, when going abroad, I can: 1) Set up an unconditional divert to my voicemail whilst in the UK. That way even if keep my phone switched on whilst abroad, all calls go to my inbox without me getting charged any roaming fees or 2) Le...

Customer service errors not resolved

I spent 3 hours in your Oxford Street office on Wednesday June 18 trying to sharing my data with my other phone. First your customer service said yes it could be done. Changed my phone to 0 sharing. Which of course means I have no data to share. I re...

Travelling Europe - is o2 travel worth it?

Hi Im traveling to europe (western and eastern) for abour 2 1/2 months. I'm wondering whether to get the o2 travel for 1.99/day data or just completley turn on roaming and use wifi. I know there wont always be wifi available though. If i get the o2 t...

Resolved! Spam Text 65065

Has anyone else received a text message from the above number? Message reads: FreeMsg: Use code 0000 to verify your purchase of £4.50 per week I have not signed up for anything and the no money has come out yet? and it better not do!! This must be sp...

Resolved! my phone is barred

my phone is barred and i dnt no how 2 fix it

O2

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