Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 238496 Views
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4g in India

HiCan anyone help. Im going to india shortly and last time i went my 4g wouldnt work,What do i need to do or is the 4g not very good over there.Thanks

Anonymous by Not applicable
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  • 2 replies
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Resolved! Cancel my contract

I was 13 months in to a 24 month contract and I broke my phone (with no insurance). The contract was under my Grandmother's name and she paid off the outstanding amount owed for the handset (£250) and believed that, that contract was now over. I have...

Anonymous by Not applicable
  • 3921 Views
  • 10 replies
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Resolved! Data allowance still does not seem to reset properly

I'm abroad at the moment, and coincidentally my allowance is supposed to reset whilst I'm outside the UK once again (my billing date is on the 14th). I'm using a local sim+TuGo combi, so I've took the O2 sim out of the phone before jetting off. I hav...

Resolved! Keeping my current number

I am an O2 customer already and currently have a Samsung Wave II which I've had for a few years now. My brother gave me his old iphone 4 (also on O2) in the hopes that I could transfer my number over. However, the information on the site seems quite ...

Anonymous by Not applicable
  • 2419 Views
  • 8 replies
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Resolved! Cancel Contract Early - Outstanding Bill

Hi, I have cancelled my contact early on Tuesday 10th. Its supposed to run out on the 24th April. I was told it would cost me £49.98 to settle it.However, o2 have a bill for my 02 unlimited account from 8th Feb to 7th March for the £37.99 that I usua...

Anonymous by Not applicable
  • 2702 Views
  • 7 replies
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Insurance

Does anyone take out insurance with o2? I know you can get phone insurance through your bank and depending on your home insurance it maybe covered with that, but to insure an S5 with o2 would cost £12.50 a month which seem a hell of alot.

paulbacon by Level 7: Part Timer
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Resolved! upgrading

has anyone had trouble trying to upgrade on line ?? i have spent two days trying to do this to no avail now im considering leaving 02 altogether im so frustrated and no nearer my upgrade !!!!!

Anonymous by Not applicable
  • 2146 Views
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Resolved! Cancelling my O2 account

I have recently moved abroad and want to cancel my O2 contract as it costs too much to retain my UK number. I have tried the on line chat and after being told that they would transfer me to the recontract team I was cut off after waiting 10 minutes a...

Anonymous by Not applicable
  • 2363 Views
  • 4 replies
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Resolved! New phone without signal

I recently a received an iPhone 5s and a new nano sim from O2 but I have no signal, any idea what I need to do (have tried switching off and on!)

Anonymous by Not applicable
  • 2174 Views
  • 2 replies
  • 0 kudos