Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Pathetic Customer Service

I had an issue with my direct debit due to come off on the 8th of April due to an ATM dispute with my bank. I contacted 02 via the online chat system to get it changed to the 11th. Guess what? It didn't come off, and I get messages saying my bill is ...

Resolved! Awful Customer Service & Issue getting another pay monthly phone...ARGHHHH!!

Is it just me or has 02 got thee worst customer service EVER..! I am fed up with dealing with customer service officials who have not got a basic understanding of the English language, particularly when using the online Chat facility! Right, that’s t...

Resolved! Help with boltons and tariff payasyougo

Can anyone explain what a o2 travel opt out Bolton is?? And why am I spending so much on credit ive gone through £35 in 2 weeks!!! Help

Resolved! Ringing a UK mobile when they are abroad

My husband has gone to France. He is on Giffgaff whereas I am on O2. Does anybody know how much it will cost to ring him?

Resolved! Online Upgrade Payment

Hi, I am having an issue trying to upgrade online and wondered if anyone has had a similar issue. I was able to upgrade my wife's account fine using my bank card however when I try to do mine it is saying the payment did not go through and try again....

Resolved! Monthly charges.

What, if any, are the advantages of getting a mobile phone from an O2 High Street outlet. I have done so for a fair few years now, mainly out of habit, am I missing a trick? My 24 month contract finishes in July, and I have been researching which dev...

Resolved! unlimited minutes to unlimited data

Hi. I have unlimited minutes but can I change itto unlimited data? because I'm not using those minutes but I am using internet..so can I change it?

Resolved! favorite chosen postcode

already I have 500 min to uk mobiles and uk landline from my chosen postcode. But I'm moved home to another area, I have lost this offer from O2. Please how can I change my chosen postcode to my new postcode.

Resolved! New sim not working !!!!!

Last week i lost my phone i rang O2 inwhich they blocked my number and sent a new sim out. My phone was returned to me yesterday. I took old sim out and put new in but it still says no service.

Resolved! Is Tethering allowed

On pay as u go o2Cus I'm using the big bundleJust wanted to know if it's allowed or not

O2

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