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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 277680 Views
  • 2 replies
  • 2 kudos

Cancel contract

Hi, I’m in the process of moving my number onto my work phone. I want to make sure my contract is cancelled.

Rory123 by • Level 1: Joiner
  • 310 Views
  • 1 replies
  • 0 kudos

Paying my final bill

Hi. I am looking to pay an outstanding final bill to an account I have canceled. I have moved to the US and cannot call any of the free numbers.

ThomasH06 by • Level 1: Joiner
  • 306 Views
  • 1 replies
  • 0 kudos

Virgin Media Volt

I am a pay monthly o2 customer.on 5mb of data. I switched to Virgin Media last Saturday. But when I go to Myo2 to get the double data benefits it says "it doesn't look like you're eligible". Any ideas how I get the volt benefits?

HollyD84 by • Level 1: Joiner
  • 594 Views
  • 4 replies
  • 0 kudos

Cancel contract

I’m trying to contact 02 to cancel my contract

Andy46 by • Level 1: Joiner
  • 567 Views
  • 6 replies
  • 0 kudos

first internet bill schedule date

HiCan you confirm the actual date for my first direct debit for this newly arranged internet contract thanks ?

bob16 by • Level 1: Joiner
  • 240 Views
  • 1 replies
  • 0 kudos

Wrong number chosen on upgrade

I upgraded a phone for my second number on my account but it has upgraded my number and changed my tariff to the new phone and tariff

Daz94 by • Level 1: Joiner
  • 281 Views
  • 1 replies
  • 0 kudos

Deactivation Change

I received a notification today about an order for a Deactivation Change. However I have not made any orders recently so do not know where this has come from. It has no upfront costs but does include a monthly cost. Please can someone inform me what ...

Jane22 by • Level 1: Joiner
  • 2437 Views
  • 6 replies
  • 0 kudos

Cancel Disney Plus

I would Like to know how to cancel an add on off my O2 bill

Ebc by • Level 1: Joiner
  • 280 Views
  • 1 replies
  • 0 kudos

Resolved! Out of bundle charges

I’ve just had a text that says : Just confirming we've now removed your out-of-bundle charges reduction . what does that mean?

Br4 by • Level 1: Joiner
  • 1926 Views
  • 2 replies
  • 0 kudos

O2 open NHS DISCOUNT

Hi, I bought a new phone last week and was told that I could apply for a 25% discount off my monthly bill as I work in the NHS. I have completed the online form and it has bounced back stating that there has been a problem with my application, as my ...

Alex021 by • Level 1: Joiner
  • 795 Views
  • 1 replies
  • 0 kudos
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