Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! AC Code

Hi please can some-one help me get my PAC Code from O2 as I wish to switch to Vodaphone on contract and need this number. I have rung O2 to do this but needed to answer questions - i.e Balance left on phone, which was easy to answer and how much did ...

Resolved! PAYG Original tariff

I have tried searching your site to find out what I am paying for calls and texts, but cannot find it anywhere, just that I am on the 'Original' tariff, with no explanation of what this is. Plenty of info about 'Big Bundles' and 'Big Talker', but not...

Resolved! How do I write a review

HiI'm new to this so please forgive me if I have posted this isn the wrong area. Earlier I thoughtr about writing a review for one of the drvices i have from o2. I cannot find anything anywhere on teh web page to do this. i can read other members rev...

Resolved! 084 numbers

Can I use my minutes to call an 084 number or will I be charged at a standard rate?

Resolved! Best time to change tariff to avoid pro rata billing?

As per subject - from your experience, when is the best time to switch tariff and have no or as little pro rata split billing periods? I have been on simplicity for a while now and it doesn't have an inclusive data allowance other than web daily. I c...

Resolved! Remove Bolt-on

Hi, How do I remove a Bolt-on option from my monthly bill? Thank you

Resolved! o2/orange text problems

Starting last night i had a mate on Orange who everytime she texts me i would get 2 or 3 of the same text. She said she only sent it once. Found out another mate on o2 was getting the same 2 to 3 duplicate texts off her. Thought it was her phone, but...

Resolved! Lost phone

I have mislaid my phone and it is on a contract. I wondered if it was possible to trace it or cancel my contract.

Resolved! New o2 contract with Carphone Warehouse - keeping same number

Hi there,I hope this hasn't been asked loads of times but I couldn't find much on search. Carphone Warehouse/Mobiles.co.uk have some good deals for the iPhone 6, but only under "New Contract". The "Upgrade" deals aren't as good. I'm on a 30 day SIM o...

add a mobile to my account

I am trying to add my mobile to my pay monthly account, but I get a not a valid UK mobile, when I type in my number it is and has been in service for the last 3 years. There are two others on the account already. What is wrong?

O2

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