Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Unblocking phone Query

Hi I've asked o2 through the app to unlock my iPhone. This has gone through fine and said it can take up to ten working days.I have a couple of questions1) I'm guessing they send a text with an unlock code ?2) if I decide I don't want to unlock phone...

Resolved! MMS charging?

Hi all, I'm a returner to O2 after being with Virgin Mobile for several years. Can anyone enlighten me as to whether there are charges for sending mms/picture messages? I've searched the site and also the FAQ section in here but couldn't find anythin...

Resolved! Phone not recognising sim

I am using HTC Desire 310 dual (0PA2200). I lost my Sony Xperia. The phone that I am using is not receiving or making calls. Any suggestions

Resolved! Scam

I have received 2 messages from 03332026342 saying - you are subscribed to iPad play.77win.co/Freeplay for £4.50 per week until you send stop 87066. I certainly haven't subscribed to anything - and they have since taken 2 lots of £4.50 off my balance...

Resolved! phone repair

I dropped my phone and took it to my local o2 shop, a courier was to pick it up the next day, I have just contacted o2 to find out when I get my replacement and have been told that the courier went to the wrong shop! So it wont be picked up til monda...

Resolved! Upgrade incorrect tariff charge on my o2 ?

I recently upgraded to 4gb unlimited minutes and texts for £18 per month sim only. On my o2 this shows as a tariff charge of £21. O2 have said by bill will be reduced by £3 every month. Is this correct?

Resolved! International Text charges never sent.

I have 3 PAYG lines with O2.Got one on 07Oct. Topped up £20 for the £20 Bundle.Did the same again on 08Nov. Bundle Renewed. Topped up £20 on 07Dec and an hour later £1.60 deducted for International Text. And as not enough money, Bundle did not renew....

Resolved! Does the Big Talker tariff allow 4G access?

Any info on this would be great Checking online in relation to 4G access on Pay&Go I can find no information to suggest that 4G is not supported on the Big Talker tariff however upon dialing 2202 the IVR service asvises that 4G access is not allowed ...

Foreign Debit card

I live overseas so cannot top up on line or by phone as it accepts only UK registered cards. O2 must lose a lot of business from tourists.Strange thing is that I can top up Broadband SIM I use for my dongle, but telephone SIMs and Broadband SIMs cann...

Resolved! fixed under warranty once but not 2nd time wtf???????

I sent my galaxy s5 off for repair as the ear speaker stopped working. It came back 5 days later fixed. Just over 24 hours after it stopped working again. I took it back to the shop and they sent it away again. 2 days later i receive a txt from o2 sa...

O2

Forum Posts