Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 124010 Views
  • 27 replies
  • 5 kudos

o2 are a joke!!!

was chatting to someone on monday on the touchscreen chat thing about my bill which i wanted to pay was told my balance was 0.00 i checked my o2 balance 0.00 3 days later phone has been cut off balance 88.87!!! wanna know how the balance wasnt there ...

Anonymous by Not applicable
  • 1120 Views
  • 13 replies
  • 0 kudos

Resolved! Replacing Blocked SIM Help!

HelloI entered wrong PUK code and now my sim is blocked.I have spoken to O2 and have today received a replacement. Do I just swap the sim cards? Or is there anything I need to do before swapping?Obviously I can't receive txt or calls as phone is lock...

Anonymous by Not applicable
  • 1261 Views
  • 9 replies
  • 0 kudos

Resolved! Changing Phones

HelloI have posted a few messages in the Android section about my Samsung Galaxy S3, with which I am under contract with 02 (although the phone was purchased elsewhere).I have no complaints whatsoever about 02, but the phone is driving me mad with fr...

Anonymous by Not applicable
  • 1053 Views
  • 9 replies
  • 0 kudos

Resolved! Transfer old number to my new o2 SIM - Not going well.

Just wanted to ask, in your honest opinion or from experience. How long did it take for your old number to be transferred from your previous provider to o2 ? I just moved from giffgaff and have already requested my old number to be transferred over t...

Anonymous by Not applicable
  • 9307 Views
  • 14 replies
  • 0 kudos

HTC One V useless!

I have the above phone on a pay monthly contract, the contract runs until October this year.However the handset is unlikely to last till then, either it will pack up on it's own accord or it will get launched into the sea. Consistently freezes, re bo...

Anonymous by Not applicable
  • 1396 Views
  • 8 replies
  • 0 kudos

Resolved! Problems with invoice (now the problem is unsolved for a year)

Still suffering with this problem: http://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Problems-with-invoice/m-p/567654#M56643 I sent arguments to complaintreviewservice@o2.com: 1) Tried to register a new pay & go SIM card, please see attached screen...

Anonymous by Not applicable
  • 1691 Views
  • 9 replies
  • 0 kudos

Resolved! Change in data usage

I have an old samsung s2 and the last couple of months the data has been lasting around 1/4 of the time is used. Has something happened where they have increased the usage of data per meg in some way? I normally get 500mb, used for nothing heavy, bit...

Anonymous by Not applicable
  • 639 Views
  • 2 replies
  • 0 kudos

Resolved! Simplicity Question.

I am on a 1 month rolling Simplicity contract which I have had for a couple of years or so.I am thinking of changing to a 12 month Simplicity contract because you get more for the same money, ie I would get 750Mb of data a month instead of 250Mb for ...

Anonymous by Not applicable
  • 809 Views
  • 5 replies
  • 0 kudos