Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Sharer SIM for existing iPad

Hi I've been to a very unhelpful store, been bounced around 5 people on chat, and had a very unsuccessful call to CS. I'm trying to establish how to do the following, which the Sharer pages seem to imply can be done. I have just upgraded to an iPhone...

Resolved! Over charging

Several days back, following receipt of the first Bill under my new 12 month contract - previously 24 months via Carphone Warehouse - I questioned the Bill. The detailed "what I've used" totalled some 12hrs 22 mins or 742 mins. My contract is for 500...

Resolved! £90 airtime bill....

Extortionate bill. I reviewed my charges and there is a £60 charge in the "Other charges & credits" section. To clarify, I've used my phone as a hotspot and to call our broadband provider this month (BB provider charge has come under the phone calls ...

bureaucracy gone mad

So, no less than 5 days after my tablet mobile broadband contract begins, I notice O2 are running a "double your data" promo for tablets.Well, I'd certainly rather have 2gb on the tablet than 1gb and considering I'm within the 14 days I'd thought I'd...

Resolved! View my bill on Lap Top

I have been trying to view my bill on the O2 web , For many years I have done this on my lap top however in the past 2 months I have found it impossible to view my bill amounts . I Log in with my lap top then click on MY O2 then view my bill but all ...

Resolved! New phone not switched over

Just got my new phone but the network isn't working on either my old phone or new phone

Resolved! Under 14 day swap for a preorder phone?

Hi I have had this new contract for about 4 days now. It's an lg g4 and the battery life is terrible. I've called lg and they have gone through various options but it's not rectified it. I know you can swap for a different phone once under 14 days bu...

Resolved! reuest for a copy of my call history

hi is it possible to request for a copy of all my call history from 2012 or 2013 i just need it urgent on an important application please.... it would be a great thanks if you could help me with this...

Resolved! can i use my o2 phone in spain to phone spanish numbers, and if so what is the tariff?

I am planninf of going to spain for a couple of months and will want to use the phone to call resturants etc can I and if so what is the cost?

Resolved! how to check call history

can somebody here help me on how to check for my call history i just need it urgent it would be such a great help if someone can answer this.. thanks

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