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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 404828 Views
  • 2 replies
  • 2 kudos

Can't find my bills

I have logged in to My O2 on Mac and on iphone app but cannot find my bills - neither the summary nor the details. The View My Bills section says just go to the summary in My O2, but it isn't there - just the balance.

Anonymous by • Not applicable
  • 1817 Views
  • 4 replies
  • 0 kudos

Resolved! O2 free yearly upgrade programme...

I'm on the o2 free yearly upgrade programme... My phone is worth £600.00 and I've paid off £300.00, so will 02 pay the remaining £300.00 pound off of my device plan, so I can upgrade? Thanks!

Anonymous by • Not applicable
  • 3821 Views
  • 8 replies
  • 0 kudos

Resolved! PAC Code

Hi How can i get a PAC code?

Anonymous by • Not applicable
  • 1351 Views
  • 2 replies
  • 0 kudos

Resolved! crime

02 i have used your guru service twice now about a phone number that i have unknowingly been paying for on my account. A number that i do not know about or have ever used. The guru guys reassured me that this was a mistake and said that the tranactio...

Anonymous by • Not applicable
  • 2835 Views
  • 13 replies
  • 0 kudos

Resolved! direct debit top up

I have a DD from my bank to top up my phone each month but every now and again 02 dont take it out of my bank instead every text I do is taken off the credit I have saved what can I do to prevent this happening ?

Anonymous by • Not applicable
  • 1674 Views
  • 3 replies
  • 0 kudos

Resolved! "ORIGINAL" PAYG TARIFF

Can anybody advise the details of my very old PAYG "ORIGINAL" tariff. I suspect it is very expensive compared to the newer CLASSIC. It is mentioned but I can't find any terms or conditions. RayH.

RayHum by • Level 1: Joiner
  • 3393 Views
  • 3 replies
  • 0 kudos

Resolved! 40 mins on hold waiting for customer service????

dialled o2 cust service from my phone at 8pm tonight, its now 9pm and I am still on hold listening to some really tinny music but not connected to anyone.... the reason I was trying to call them was to speak about my phone upgrade, you would think it...

Anonymous by • Not applicable
  • 1812 Views
  • 3 replies
  • 0 kudos

Resolved! my phone records

i would like to know my phone records from the 1st of march to the 30st of september

Anonymous by • Not applicable
  • 2882 Views
  • 1 replies
  • 0 kudos

Resolved! geting bounced back

hi can anyone help me so i was accepted for a contract however click and collect said it was in store which was great however when i spoke to a agent she said the stock isnt available so suggested i cancel the order and put in a new one for a differe...

Anonymous by • Not applicable
  • 3280 Views
  • 9 replies
  • 0 kudos

Resolved! Text abroad-charged double!

Hi .I just noticed that i was charged double for texting abroad (Poland) Whats going on??

Anonymous by • Not applicable
  • 1754 Views
  • 4 replies
  • 0 kudos
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