Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 227750 Views
  • 2 replies
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Missed calls - even when he is three feet away!

Calls from the hospital and from wife in hospital (call shown on Recents), calls from a supplier and now a call from a guy stood next to me. His phone rings, proof he has dialled correctly, but nothing on my phone. Both on O2. Why am I missing so man...

Anonymous by Not applicable
  • 2976 Views
  • 25 replies
  • 0 kudos

Resolved! Cannot deactivate (turn off) voicemail using 1760

Hi there, Googling around I found the way to turn off the voicemail on my O2 pay monthly contract is to dial 1760 (dialing 1750 will supposedly turn it back on). I am doing as told (there is even a youtube video to show you the complicated procedure)...

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Anonymous by Not applicable
  • 120771 Views
  • 3 replies
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Resolved! 30% employee discount

Was told when taking out new iPhone 6 contract that I could use my boyfriends 30% employee discount. Where do I find the open code?

Anonymous by Not applicable
  • 10093 Views
  • 2 replies
  • 0 kudos

Resolved! Itemised Text Message Bill

Hi Is there a way of seeing what date and time text messages were sent? All I can see is how many I sent to which numbers not the date and time of which they were sent? Thanks Tanya

Anonymous by Not applicable
  • 3582 Views
  • 6 replies
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Disappointed with O2 Signal and more disappointed with tech response

SO... I've suffered silently for months with a signal issue in my work postcode SW1E5HJ. I have 3g intermittently up until around 1pm every day, then it drops out and I have no 3g at all, until a varying time each day when it goes back to being inter...

Anonymous by Not applicable
  • 1983 Views
  • 11 replies
  • 0 kudos

Well done O2 shop in Stockton on tees

Just thought I would praise the staff at my local O2 store Matthew and Chris we went to upgrade my wife's iPhone from 5 c to the 6 and they sorted it super quick I had to pay 100 quid off my refresh contract but they recycled it for 100 quid so we en...

durhamdad by Level 3: Thinker
  • 2024 Views
  • 6 replies
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Resolved! international calling rates

im confused how much it will cost me when abroad under Pay and Go O2 travel. If i am in the EU and i call to outside the EU what will it cost and if i would receice a call from outside the EU what will it cost. can anyone clarify. thank you

Anonymous by Not applicable
  • 1875 Views
  • 3 replies
  • 0 kudos

Resolved! SIM Swop

Help please. Got a new Lumia 535 on Monday through Carphone Warehouse, which is a Windows phone. This was a big mistake as the phone is ok [ish] but the apps available is very poor. So I am wondering if it is possible to swop the sim card back from t...

Anonymous by Not applicable
  • 2190 Views
  • 7 replies
  • 0 kudos

Resolved! phone stolen

cann i cancel it amd have a new sim

Anonymous by Not applicable
  • 1878 Views
  • 5 replies
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Tracking a phone you've ordered

I recently ordered a new phone from O2, paid for it outright. It was meant to arrive on Monday originally (paid premium for it), didn't. Then they told me Tuesday....which it didn't. And it didn't come yesterday either. Upon contacting customer servi...

Anonymous by Not applicable
  • 5429 Views
  • 37 replies
  • 0 kudos