Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! can I join my contract and my wifes and add my son

My wife and I are currently O2 customers with separate contracts could these be joined and shared with my son not currently an O2 customer ?

my bill

Good afternoon, I recently requested for my bill date to be changed and no payments have been taken for the past two months, yesterday I recieved a text stating I now owe £76 I attempted again to set up a direct debit with you for it to start today a...

Resolved! lost sim card

lost sim card

Resolved! Calling abroad

Hi

Refund after number been switched

I have cancelled my DD to O2 & like to request cheque to my home address please? Outstanding amount to be paid/returned is just £10.48 [Removed] Many thanks Phil [mod note: these posts are publicly viewable so we'd ask people not to share personal in...

Swapped sim to replacement iPhone

swapped sim from iPhone 15 Pro Max, had switched to an eSIM previously. esim qr code said it was no longer valid but inputting the physical sim nothing has happened with no service showing on the new phone. I believe some process of a sim swap has to...

Resolved! Lost sim

Lost my phone need a new simcard

Resolved! moving abroad

hello, I am moving to australia from August 30th, and I don't know when I will be back in the UK - can I get my sim transferred to work in Australia or shall I cancel a contract? or I cancelling not an option? I would love any help I can get with thi...

Account and order issues

Hi, I have placed an order with you for two sim only contracts, the order number is [Removed]. It is attached to the email address **Personal info**. I have received an email saying our order has been approved and to log into the account to complete ...

Resolved! How do i add my wife's phone number to my 02 online account

When i log in i can see my bill and upgrade options but not my wife's and i want them both to be on the same login. please advise how i go about doing this?

O2

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