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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 237988 Views
  • 2 replies
  • 2 kudos

Charged for 2 months Disney on a bill

On my recent bill I have been charged for 2 months of Disney+ at 10.99 each then a deduction for 7.99. Does anyone know why there are 2 months one bill? This isn’t my first bill with Disney on it. It might be my last within the promotional period but...

Laura287 by • Level 1: Joiner
  • 227 Views
  • 1 replies
  • 0 kudos

refund

hi how do i request a refund on my account ....thanks 

My number doesn’t work - no data

Can you check this line for me urgently? [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

SCFung by • Level 1: Joiner
  • 235 Views
  • 2 replies
  • 0 kudos

Cost

The cost is getting too expensive and I am wishing to move to a cheaper provider

Grahamgb by • Level 1: Joiner
  • 276 Views
  • 3 replies
  • 0 kudos

Sons account

I pay for my sons account but cant see it on my account to pay. can you help?

Ju12345 by • Level 1: Joiner
  • 197 Views
  • 1 replies
  • 0 kudos

Cancelling air time only

Hey, I have a year left to pay on my device plan but was wondering if now I have paid 2 years off, can I cancel the airtime? I read somewhere you can do this but can't find that post now.I want to keep paying the device plan monthly but I want to can...

JaneyBees by • Level 1: Joiner
  • 298 Views
  • 1 replies
  • 0 kudos

Unrecognised charge

I have a charge for a telephone call to USA number I do not recognise. Can you explore?

Dot2 by • Level 1: Joiner
  • 207 Views
  • 1 replies
  • 0 kudos

Query

1. If I cancel my rolling plan for 3 months and buy it after that, will my sim number change ??? 2. Can I switch from a rolling plan to a pay as you go plan ?

Pallavi by • Level 1: Joiner
  • 239 Views
  • 2 replies
  • 0 kudos
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