Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 277610 Views
  • 2 replies
  • 2 kudos

How much Remaining balance have on my contract

before when i check for an upgrade it shows me how much remain i have to pay off, but now there is nothing but still charging me the same amount of money. my contract was with a device also.

maduranga by Level 1: Joiner
  • 380 Views
  • 1 replies
  • 0 kudos

Catch 22 with my new eSim - can anyone help?

Hi - I'm hoping someone might be able to advise on a rather weird situation. I have just moved from Vodafone. I got the PAK and supplied it to O2. O2 have activated the PAK which means that my current phone, which uses the old vodafone eSim, can no l...

Paul1001 by Level 1: Joiner
  • 590 Views
  • 2 replies
  • 0 kudos

Outstanding bill??

I have received another request from 02 to pay an outstanding bill of £5.03. This bill was paid on June 21stReceipt No 022235.Please acknowledge this .Catherine Wood

CW11 by Level 1: Joiner
  • 380 Views
  • 1 replies
  • 0 kudos

vat on bills

Hi. I need the VAT split out on my bills please. thanksDavid

David221 by Level 1: Joiner
  • 274 Views
  • 1 replies
  • 0 kudos

bill enquiry

i want to talk to someone but no contact details

Spending limit

I don’t have a cap on my spending, but when I want to purchase things through my phone bill, it’s told me I’m at my limit? How? It says if I want to make more purchases, to contact o2, but how?!

SW90 by Level 1: Joiner
  • 342 Views
  • 1 replies
  • 0 kudos

Cancelling a new contract

Hi I made a new contract yesterday and I have regretted it as I was able to fix the phone I have at the moment. Is their a 14 day cooling of period that I would able to cancel the contract and change my mind and not pay any fees if I return the phone...

Jessica12 by Level 1: Joiner
  • 416 Views
  • 1 replies
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Ending my contract

Can you please advise me of how much notice do I have to give 02 to end my contract ? I’m sure my contracts up

Aimee84 by Level 1: Joiner
  • 709 Views
  • 3 replies
  • 0 kudos