Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Amazon prime cost

Hello, last week I cancelled the Amazon prime add on as the free 3 months was almost up. It took me ages to do this as I couldn’t do it via Amazon but it was definitely switched off with the option to continue or not. I’ve just had this months bill t...

Network

I have just got a new phone contract with o2 and I have no network connection or mobile data

Resolved! Want to move to a different network

Hi I want to stop paying my mo thly bill as I am moving to a new network. I am giving you 30 days notice to do this from today 25th July 2024. [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!] my son us...

ABROAD WITH NO VOLT

I'm abroad and have had to buy a sim card as Volt wasn't available despite me being a Virgin Media customer for many years. I'm unable to pay my bill online as I can't receive the text giving me a security code. I will pay on Friday when I return to ...

Switch up order nightmare

Hi everyone! Just looking for some advice on my current situation with a switch up order, as it just seems to be one thing after another currently. I wanted to place an upgrade order to go from a Pixel 7 to a Pixel 8 Pro, due to a good deal that was ...

the credit check for the monthly payment was not approved …how come they still deducted the upfront

hello

How to inform O2 I have a credit note for charge on my bill

I have been charged through O2 for something I had cancelled with Apple. I have a credit note from Apple. How do I get the charge taken off my O2 bill?

0843 Nuisance calls

I’ve seen previous posts on getting nuisance calls from 0843 numbers, but nothing recent is there anyway I can simply block all calls from 0843 numbers ? I’ve tried call blocking apps, but they only work after the call and relies on people reporting ...

Data rollover

I’ve used all my day for the month, but I get paid tomorrow morning. I debating buying a bolt on but I don’t know if that is worth it because I know I have data rollover but I don’t know how much. Is there a way I can check how much data rollover I h...

Upfront payment for new phone

In Feb I made an online purchase with o2 for a new Samsung S24 and paid £780 upfront, the next day I found a better deal with Samsung directly. I called o2 & was advised to refuse the delivery from o2, which I did, The device was returned to o2 and o...

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