Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 237198 Views
  • 2 replies
  • 2 kudos

Resolved! Change Direct Debit details

I need to change the banks that my payments come out from. I have two phones on the plan. All I can find is change card details. Is this where I change the details and do I have to do it seperately for both cards?

Anonymous by Not applicable
  • 1761 Views
  • 5 replies
  • 0 kudos

Resolved! sim card return

I would like to cancel my order .Do I need to sent the sim card back 

Anonymous by Not applicable
  • 1771 Views
  • 1 replies
  • 0 kudos

Resolved! 89292 premium serice charges from where I have no idea

I have just noticed I have £93 in charges from the number 89292 and I have no idea how or why.. Is this some kind of scam? And of course while trying to get some help on the matter, there seems to be no way to actually speak to somebody in customer s...

Anonymous by Not applicable
  • 1002 Views
  • 2 replies
  • 0 kudos

Resolved! over 18 restriction

This is not a **bleep** site it's an online shopping site and as such does not require an over 18 restriction. This is diverting traffic away from my business. Could you please remove. Thanks

Anonymous by Not applicable
  • 3888 Views
  • 5 replies
  • 0 kudos

Resolved! Customer Service humans??

All we wanted was to speak to a human via web chat! What web chat????????? Only wanted to ask a brief question .. so went to the mobile phone and called that way only to hang up on me and told us you get contact on this website! REALLY??????? I am go...

Anonymous by Not applicable
  • 987 Views
  • 1 replies
  • 0 kudos

Resolved! Lost SIM card/Phone

I lost yesterday my phone, so basically the SIM card as well. Could you block that card and send me replacement for it ASAP.Thank you

Anonymous by Not applicable
  • 2217 Views
  • 2 replies
  • 0 kudos