Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! I like to cancel my contract, as I am not longer in UK

Helloq As i am not longer in the UK, I like to close my account - to canceled my contract. How I can contact O2 from abroad? I will like to send an email

Phone Bill

Hi there, I am able to claim my phone bill back from my company as I use my personal phone for business rather than having a seperate phone which saves them money. The issue is that the phone bills online only have the air time amount on there and no...

i have a sim only contract and need to buy a samsung phone ? i dont want to buy the 10 pound credit

i need to buy a new phone from 02 but dont need the credit that comes with it ? how do i do that

Visual voicemail not working (error 1035)

Hi everyoneI'm having a problem with visual voicemail and wondered if anyone could help as I've called o2 several times and the issue isn't resolved.I moved from payg to contract in March, and had a galaxy s7.My phone stopped charging, so I moved ove...

Resolved! Balance didn't go down

It's very strange that after making a few charged calls these days my balance didnt go down, remaining the same...Btw im on o2 pay&go

Moving number to O2 from Vodafone

I have 4 new O2 SIM only accounts (1 added to my existing account, and the other 3 will be merged later), and 4 PAC codes from Vodafone. I entered the details (one at a time for all four) on the Number porting request page on Friday (before 5:30pm) a...

Resolved! Name change

Would like to update my account to my married name...spend the last 20 minutes on the phone to the call centre to receive an SMS link which didn't work....help?

Resolved! Online payment deactivated ?

Why can't I pay my bill online anymore ?

Resolved! Cancel account

I want to cancel my account with you, but cannot se how or where to do that.

Resolved! EU roaming changes?

Hi, has anyone heard of an announcement from 02 when they they will be stopping roaming costs in the EU? The papers have been full of the news of networks having to stop roaming charges "starting from June 2017", but I can't find anything on the O2 w...

O2

Forum Posts