Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 228078 Views
  • 2 replies
  • 2 kudos

Resolved! Call Charges to Northern Ireland

I have been reading on this board that call charges to Northern Ireland are included in your allowance. However when I asked customer services last week, before I made a call to N. Ireland, that the call will be charged as an International call. I qu...

Bootsie127 by Level 1: Joiner
  • 2979 Views
  • 22 replies
  • 0 kudos

Resolved! Access to platforms

I cant get Facebook or Instagram to load any more. Does anyone have any ideas how to get back on them?

Sheels by Level 1: Joiner
  • 1078 Views
  • 10 replies
  • 0 kudos

Resolved! upgrades

hi iam looking to see my upgrade options

caz68 by Level 1: Joiner
  • 389 Views
  • 2 replies
  • 0 kudos

Delinking nightmare

I asked for my airtime tariff to be delinked.from my device plan after 24 months, as per my contract, and o2 cancelled the whole contract and are now threatening me with debt collectors but it was them who cancelled the contract not me. Have contacte...

Arachnakid by Level 1: Joiner
  • 1282 Views
  • 10 replies
  • 0 kudos

change Plan

Hello i want to change my monthly plan to the cheapest one possible how can i do that ? thank you.

George91 by Level 1: Joiner
  • 238 Views
  • 1 replies
  • 0 kudos

Interbational calls

Why will my iphone nlt call an international number there is no spend cap or international call bartikg on my account

Resolved! phone number transfer to a new contract

Is it possible to transfer my wifes number to a new device and contract under my name? We don't want to loose her number

Oveck4 by Level 1: Joiner
  • 335 Views
  • 1 replies
  • 0 kudos

Resolved! Motorola e5 play. Wifi calling disabled but still can’t send MMI.

My device is a Motorola e5 “play”I want to extend the ring time before divert to voicemail from the default 10sI send the code **61*901*11*30# but get the message “call forwarding connection problem or invalid MM I code”Wi-Fi is turned off and I have...

jiver2 by Level 2: Apprentice
  • 2371 Views
  • 20 replies
  • 0 kudos

Can’t log into my o2

Hi, I can’t seem to log into the my o2 app

Sab3 by Level 1: Joiner
  • 445 Views
  • 3 replies
  • 0 kudos

Resolved! O2 Travel Bolt-on

How do I check if I have the O2 Travel Bolt-on enabled? Can you check for me?