Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 238076 Views
  • 2 replies
  • 2 kudos

cancellation of contract

Dear O2,My contract with you expires on 28th June and I do not wish to continue with your services. I have left O2 and transferred my number already. Please cancel any auto renewal of this contract and inform me when this has happened.Many thanks.Kin...

Bolt on

I bought a 1gb bolt on for £10.50 but now I’m thinking I should’ve upgraded my tariff. If I upgrade my tariff before my data resets do I still have to pay the £10.50 for bolt on or will that be included in the new data I get?

Shep2 by Level 1: Joiner
  • 328 Views
  • 3 replies
  • 0 kudos

New laptop

Hi. I would like to send back my parcel please. 

Lauren26 by Level 1: Joiner
  • 243 Views
  • 2 replies
  • 0 kudos

Data allowance

I have a low data allowance, because I don’t usually use a lot. However, I have been on holiday and exceeded my normal allowance. Since I previously asked for the facility to overstep my normal limit, do I need to take any further steps to avoid a he...

Ronward by Level 1: Joiner
  • 227 Views
  • 1 replies
  • 0 kudos

Cancel pay monthly account

I have tried to cancel my account via My O2 but there does not seem to be an option for this facility. Please would you accept Notice of cancellation as of now and arrange for me to keep my present phone number ************. I anticipate my cancellat...

Cancel Disney

I have been trying to cancel Disney plus for the last hour. Why is it so difficult

Mandyp59 by Level 1: Joiner
  • 564 Views
  • 9 replies
  • 0 kudos

Request PUK

Please can you provide my PUK as I want to end my contract

ElaineRM by Level 1: Joiner
  • 167 Views
  • 1 replies
  • 0 kudos